7608491 Key Account Manager

<p><strong>We’ve signed up to an ambitious journey. Join us!</strong></p><p><em>As Arrive, we guide customers and communities towards brighter futures and more livable cities, it isn’t a challenge just anyone could take on. Luckily, we have something to help us make it happen. Our people and our values. We Arrive Curious, Focused and Together. Just as our entire brand is inspired by the North Star, the shining light leading travelers to their destinations since time began, our values guide us. They help us be at our best. For our customers. For the cities and communities we serve. For ourselves. As a global team, we are transforming urban mobility. Let’s grow better, together.</em></p><p><span><strong>The Role</strong></span></p><p><span>We are looking for a dedicated <strong>Key Account Manager (KAM) </strong>to join our team in Oslo and spearhead the growth of <strong>EasyPark’s B2B SaaS solutions</strong> across the Norwegian market. In this role, you will be the primary driver for growth and retention within our existing customer base, specifically focusing on our large enterprise accounts. Reporting into the Head of Sales, you will act as a strategic partner and project manager, ensuring our clients utilize the full potential of our mobility solutions. This is a high-impact position where you will balance commercial responsibility with a customer-centric approach to help make our cities more livable.</span></p><p><span><strong>How to make an impact</strong></span></p><ul><li><p><span>Drive growth by up-selling and cross-selling tailored solutions to drive growth by up-selling and cross-selling tailored SaaS solutions.</span></p></li><li><p><span>Act as a lead for large enterprise customers to ensure seamless service delivery.</span></p></li><li><p><span>Initiate and implement continuous improvements to optimize the customer experience and value proposition.</span></p></li><li><p><span>Manage the full renewal cycle to prolong agreements and minimize churn at both the account and user levels.</span></p></li><li><p><span>Maintain rigorous data quality within the CRM system to support strategic decision-making.</span></p></li><li><p><span>Consistently deliver on established KPIs and sales budgets while adhering to internal B2B processes.</span></p></li></ul><p><span><strong>About you</strong></span></p><p><span>You are a relationship-driven professional who thrives on seeing your customers succeed. You possess a growth-oriented mindset and the ability to navigate complex enterprise environments with ease. As a collaborative communicator, you excel at bridging the gap between customer needs and business objectives. You are disciplined, data-conscious, and motivated by the challenge of managing long-term partnerships in a fast-paced, evolving industry.</span></p><p><span><strong>Your background</strong></span></p><ul><li><p><span>Proven experience in Account Management / Key Account Management in a B2B Sales environment, specifically managing large-scale enterprise accounts.</span></p></li><li><p><span>Demonstrated ability to meet and exceed sales budgets and KPIs through strategic up-selling.</span></p></li><li><p><span>Strong project management skills with the ability to coordinate complex implementations for corporate clients.</span></p></li><li><p><span>Experience working with CRM systems and advanced spreadsheet tools to maintain high standards of data integrity and reporting.</span></p></li><li><p><span>Solid understanding of commercial contract management and retention strategies to reduce churn.</span></p></li><li><p><span>A track record of fostering long-term customer loyalty through consultative solution selling.</span></p></li></ul><p><span>This role is based in Oslo.</span></p>