Account Coordinator, Remote

At Bluelight, we are searching for a candidate to join our client's team as a direct hire.

At The Missing Ingredient, we are passionate about building a better future through food. Founded nearly a decade ago by CJ Bruce, with the mission to "uncomplicate marketing for the world’s most impactful food and beverage companies." They specialize in partnering with brands that are conscious about creating healthy food and beverage options and sustainable practices. The team of self-professed foodies and digital marketing nerds is dedicated to exceeding results and driving measurable success for the brands they love.

They focus on digital marketing services for natural food & beverage companies as well as nonprofit organizations.

Their core services include paid media, social media, email marketing, and influencer relations.

Role Overview

• The Account Coordinator plays a critical role in supporting client account management and ensuring seamless internal operations. Reporting to the Account Manager, this individual will assist with client communication, task coordination, and project support across digital marketing campaigns, social media, and administrative activities. The position is remote and works PST hours.

Key Responsibilities

• Client & Account Support:
• Support Account Managers in organizing client deliverables and tracking next steps.
• Join client calls for note-taking and exposure to client communication.
• Assist in gathering and preparing materials for client meetings and reports.
• Maintain up-to-date internal documentation to help Account Managers stay aligned.
• Step in with administrative or coordination support when Account Managers are out.
• Offer flexible support to meet the evolving needs of the agency.
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• Project & Task Coordination:
• Help track project timelines and ensure internal deadlines are documented.
• Send friendly reminders to team members about upcoming or overdue tasks.
• Double-check that briefs and resources are shared before tasks begin.
• Assist in updating task templates and internal workflows under Account Manager guidance.
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• Team Collaboration & Communication:
• Meet weekly with Account Managers to understand challenges and support needs.
• Check in weekly with internal specialists to surface blockers or support needs.
• Relay specialist feedback to the Account Manager to help inform planning.
• Coordinate hand-offs between departments (e.g., creative to paid media) to maintain flow.
• Help facilitate cross-functional collaboration by keeping communication clear and organized.

Success Measurements

• Client Satisfaction: Positive feedback and relationship strength with client accounts.
• Project Delivery: Timeliness and quality of deliverables across campaigns.
• Internal Coordination: Effective communication and collaboration with internal teams.
• Task Management: High on-time task completion rate with minimal oversight.

Required Skills & Experience

• 2-3 years in account coordination, marketing, project management, social media, or related fields.
• Previous remote work experience and ability to work PST hours.
• Exceptional written and verbal communication skills.
• Strong organizational and time-management skills.
• Attention to detail and resourceful problem-solving ability.
• Adaptability to fast-paced environments and openness to feedback.
• An strong interest in digital marketing and desire to grow in the marketing industry.
• Bonus: Familiarity with platforms such as Instagram, Facebook, LinkedIn, TikTok, and tools like Teamwork, Notion, Slack, and Google Suite.
• Bonus: Experience in copywriting, content creation, or influencer marketing.

Career Growth & Advancement

• Potential progression into Account Manager and Senior Account Manager roles based on performance.
• Opportunities to specialize in client strategy, campaign leadership, or team management with demonstr