Account Executive - Managed IT Services (MSP) | Western U.S.

\\\This position is Remote within the Western Region of the United States\\\

Job Summary

Sells Information Technology (IT) hardware and Managed Service Provider (MSP) support plans over the phone, by email, via web-based presentations, and through in-person trade show and customer site visits to dental offices in an assigned western U.S. territory. Responsible for leveraging advanced sales enablement tools, including Salesforce, Clari, Groove, Microsoft Teams, Co-Pilot, Microsoft Office, and others to manage leads, engage with prospects, and close deals. This role requires a proactive, strategic, and consultative approach to identify new business, build self-generated pipeline, hit sales quotas, and embrace the challenges of full-cycle sales in a competitive market.

What you will do

Own the full sales cycle from prospecting to close across your assigned western U.S. territory

Create detailed business plans to facilitate the attainment of goals and quotas

Build and manage a disciplined pipeline using Salesforce, Clari, Groove, and Microsoft Teams

Generate self-sourced opportunities through targeted outbound phone, email, and digital campaigns

Build and maintain relationships with Henry Schein Dental field representatives, including Regional General Managers, Equipment Specialists, and Field Sales Consultants, to generate referral pipeline and capture business currently going to third-party IT firms

Attend trade shows and conduct on-site customer visits to build relationships and close opportunities

Present tailored IT solutions to dental practice owners and office managers via phone, video, and in person

Sell and grow recurring managed service revenue including Omnicore (Hardware as a Service), TC Care, cloud backup, security, and network management

Provide professional after-sales support to enhance customer dedication and long-term retention

Remain in frequent contact with clients to understand their needs and identify expansion opportunities

Respond to complaints and resolve issues aiming for customer contentment and the preservation of the company’s reputation

Negotiate agreements and keep accurate records of sales and data

Think strategically and provide consultative sales solutions tailored to client needs

Meeting company standards pertaining to quantity and quality of work performed on an ongoing basis, performing all work-related tasks in a manner that follows all Company policies and procedures including Worldwide Business Standards

Adhering to Company policies, procedures, and directives regarding standards of workplace behavior in completing job duties and assignments

Travel/Physical Activities

Estimated 15–25%; travel includes trade shows, customer onsite visits, and field relationship-building activities across the western U.S. territory

No special physical demands are required

Qualifications

Must have:

Located in the western United States

3+ years of successful experience in a quota-carrying Account Executive or Account Manager role with full pipeline ownership, including prospecting, pipeline creation, and closing. Product specialist or manufacturer representative experience without independent pipeline ownership does not meet this requirement

Proven experience selling IT hardware and managed services in a competitive environment. MSP (Managed Service Provider) sector experience strongly preferred

High School Diploma or GED

Proven track record of meeting or exceeding sales targets, with strong negotiation and closing skills

Demonstrated ability to build and execute outbound prospecting campaigns independently

Familiarity with IT hardware, infrastructure, cloud services, and network management

Proven success leveraging a consultative sales approach and the ability to uncover opportunities

Excellent communication and presentation skills and ability to build relationships

Phenomenal customer service and engagement skills

High comfort level presenting virtual technology tools

Great people skills and the ability to be personable and professional

Internal motivation and the ability to meet assigned sales goals

Strong organizational and time-management abilities, with attention to detail

Technological savviness and the ability to learn new concepts

Proficient in Microsoft Office Product Suite

Nice to have:

Prior experience selling to dental offices or within the healthcare sector

Experience working with or alongside Henry Schein Dental field representatives including Regional General Managers, Equipment Specialists, and Field Sales Consultants

Knowledge of Henry Schein One software portfolio

Bachelor’s degree in business administration, sales, marketing

Knowledge of Salesforce, Clari, Groove, Microsoft Teams, and other advanced sales enablement tools

Relevant certifications in sales, technology, or IT support services

The posted base range for this position is $60,000.00 to $64,000.00 with an On Target Earnings range of $110,000.00 to $114,000.00. This is the expected range for an employee who is new to the role, to fully proficient in the role. Many factors go into determining employee pay within the posted range including education, prior experience, training, current skills, certifications, location/labor market, internal equity, etc.

What you get as a Henry Schein One Employee

A great place to work with fantastic people.

A career in the healthcare technology industry, with the ability to grow and realize your full potential.

Competitive compensation.

* Excellent benefits package! Medical, Dental and Vision Coverage, 401K Plan with Company Match, Paid Time Off (PTO), Sick Leave (if applicable), Paid Parental Leave, Short Term Disability, Income Protection, Work Life Assistance Program, Health Savings and Flexible Spending Accounts, Education Benefits, Worldwide Scholarship Program, Volunteer Opportunities, and more.

About Henry Schein One

Henry Schein One is the global leader in dental management, analytics, communication, and marketing software. Our company’s products and services work together as one simple solution to provide users with a seamless and integrated experience.

Our company thrives because of our people. We believe in supportive, diverse, and inclusive workforce, inclusive environments, professional development opportunities, and competitive compensation packages. We value innovation, teamwork, and encourage work-life balance.

One of many reasons why Henry Schein One (HS1) leads the industry is because of our products, services and most importantly our people. In 2022 HS1 was awarded one of the top places to work for in Utah.  To learn more, click here: 2022 Best Companies To Work For | Henry Schein One

Henry Schein, Inc. and Henry Schein One, LLC are Equal Employment Opportunity Employers and do not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.

Unfortunately, Henry Schein One is not currently hiring individuals residing in Alaska, Delaware, Hawaii, Louisiana, Nebraska, North Dakota, Rhode Island, South Dakota, Vermont, West Virginia, Washington DC, or Puerto Rico and other US Territories.