Account Manager - Group Supply

Be the commercial link between one of New Zealand’s best-known dairy manufacturers and a global top-5 dairy company throughout this 18 month fixed term contract. The Account Management Officer of Group Supply has real reach, real ownership and a genuinely global stage - based here in Christchurch.

Why you’ll want this role

Real ownership from day one - you run the relationships, the forecasts and the commercial results for an entire product portfolio

A global stage, locally based - work directly with Yili business units across China and beyond, without leaving Christchurch

A supportive, close-knit Hornby team - collaborative, down-to-earth and genuinely invested in your success

Perks that matter - Genuine progression + discounted dairy products + backing of a global business

What you’ll be doing day to day

Managing the commercial relationship with Yili business units - the trusted point of contact for their supply of Westland and Oceania Dairy products

Owning demand forecasts - keeping accurate, rolling 18-month plans that feed into our Integrated Business Planning process

Protecting revenue and margin - hitting volume and price targets and spotting commercial opportunities to add value

Coordinating across teams - working with S&OP, operations, quality, logistics and finance to keep every order flowing on time and in full

Solving supply challenges - flagging constraints early and aligning stakeholders across two countries to land a result

Reporting and contributing - sharing market trends, performance and insights with the Head of Group Supply and Infant Nutrition Sales

What you’ll bring

A few years in B2B account management, sales or supply chain - ideally in a fast-moving manufacturing, food or dairy environment

Strong commercial and analytical instincts - you’re comfortable with forecasting, margin and performance data, and you turn it into smart decisions

Fluency in English and Mandarin Chinese - essential, as you’ll work closely with our Yili business units day to day

International export experience - you understand how product moves across borders and what it takes to get it right

Calm ownership and sharp attention to detail - especially with contracts and agreements - plus the people skills to bring stakeholders with you

Nice to have (but not essential)

Exposure to S&OP or Integrated Business Planning best practice

* Understanding of the wider dairy industry and dairy ingredients

A bit about us

Westland Milk Products is a proud, end-to-end New Zealand dairy manufacturer with a heritage spanning 80+ years and a home in the beautiful South Island - with sites in Hornby (Christchurch) and Hokitika. We’re owned by the global top-5 dairy company, Yili Group, and together with Oceania Dairy (Glenavy), Pure Nutrition (Rolleston), Canary Foods (Hamilton) and EasiYo (Auckland) we form the Yili Oceania group. Combined, we produce over 170,000mt of finished goods a year, exported to more than 40 countries and driving annual revenue well in excess of $1.3B and growing.

Where to from here?

We’d love to hear from you, even if you don’t tick every single box - no one ever meets 100% of the criteria and the best people rarely do. If this sounds like your kind of challenge, back yourself and apply.

Apply through our careers page at westlandcareers.co.nz. For full details, please refer to the position description available on the site.

Applications will be reviewed as they’re received, and we may close early if we find the right person - so apply early. Applicants must have valid work rights in New Zealand to be considered.