Administration Officer

ADMIN OFFICER

Location: Bristol (Eastgate Office Centre) & Nuneaton (Midlands Centre)

Working pattern: Monday-Friday, 37 hours per week. Initially office based for 4-6 weeks, then hybrid with at least 60% in the office.

If you enjoy bringing order to busy workflows and taking pride in accurate, high-quality documentation, this is a great opportunity to support a reputed UK organisation delivering vehicle compliance services. Our Client is hiring for multiple Admin Officer positions across two sites, with a rewarding focus on pace, customer service and quality.

What you'll be doing:

\ Carrying out quality data checking and cross-referencing information across multiple documents

\ Reviewing work prepared by technical teams and performing administrative checks before issuing approvals or compliance statements

\ Querying and resolving issues to ensure approvals/conformity documents can be issued correctly

\ Monitoring shared mailboxes, responding to correspondence, and filing documents appropriately

\ Handling enquiries via Microsoft Teams and email, routing requests to the right place when needed

\ Processing manufacturer applications and accurately entering information into internal systems

\ Drafting and issuing documentation in line with procedures and agreed timeframes

\ Keeping stakeholders updated on workload progress to support planning and delivery

\ Following document storage and secure transfer processes for customer files

What you'll bring:

\ Strong administrative and organisational skills, with the ability to prioritise competing tasks under time pressure

\ Excellent attention to detail when checking accuracy and formatting documents

\ Confident computer literacy, including Microsoft Office (Excel, Word and PowerPoint) and using IT systems to keep records up to date

\ Clear communication by email and Teams-able to tailor messages for different audiences

\ A commitment to delivering a high-quality customer service experience

\ Flexibility and willingness to learn, improve processes and follow set procedures to meet SLA's and KPI's

Additional information:

\ Pay rate: £13.79 per hour

\ Contract length: until 28/09/27

\ Assignment involves work that supports teams serving customers within the automotive industry

If you're meticulous, proactive and at your best in a collaborative, fast-moving environment, we'd love to hear from you. Apply now to be considered for this Admin Officer role with our Client.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.?

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.