Administration Officer

Broadmoor Hospital

Crowthorne

Berkshire

Administration Officer – Social Work Administrator

Band 4

30 hours per week.

To provide an efficient and timely administration support service to the Head of Forensic Social Work, Social Work Management Team and the Social Workers at Broadmoor Hospital, in line with National and Local Frameworks and Service Level Agreements.

To provide administrative and secretariat support to the Social Work Team Manager and Head of Forensic Social Work as required.

To ensure paperwork for Mental Health Tribunals, Pre-admission assessments and new patient admissions are filed and uploaded as per requirements; liaising with internal and external departments/agencies regarding any legal requirements.

Ensure department databases are kept up to date, ensuring accuracy at all times including Third Party Confidential information and the Risk to Children risk assessments.

To draft / send responses to applications and correspondence (following approval) regarding carers and volunteer matters.

To provide a comprehensive administrative and secretarial support to the Social Work Manager and his/her team which includes ensuring that reports, minutes, policies and confidential information, audio typing, general documents and correspondence are typed and sent to the appropriate agency within the agreed timescale.

To maintain induction manuals and ‘how to’ guides in relation to administrative tasks.

* To support the social work managers in the administration of Child Visiting Procedures including: - preparation, dissemination and administration of Child Visit documentation in line with National Directions and Trust.

West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.

Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m.

The Trust is rated as ‘Good’ overall by the Care Quality Commission. Forensic services are rated as ‘Outstanding’.

The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.

The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached.

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.