Administration Team Leader

University Hospital Southampton NHS Trust

Skilled Worker, A ratingPosted 2 weeks ago

Job Description

The successful candidate will be responsible forleading and managing a team of administrators, including recruitment, performance management, attendance, training, and annual appraisals.
Oversee and coordinate all administrative operations, including duty rosters, patientpathway processes, workload allocation, data accuracy, and compliance with policies and SOPs.
Ensure highquality, patientfocused service delivery, including meeting national targets, resolving enquiries, managing confidential information, and escalating delays or issues impacting patient care.
Maintain governance, reporting, and communication standards, including preparing documentation, taking minutes, analysing data, producing reports, and liaising with managers over complaints or service issues.
Manage resources and departmental support functions, such as authorising timesheets and orders and ensuring staff uphold customer service expectations.
We are looking for a pro-active, dynamic individual to work in this fast paced environment, who is able to be reactive to urgent requests from our stakeholders and work to extremely tight deadlines.
Someone who is highly innovative and self-motivated individual who will deliver a first class service to all of our patients.
Maintain governance, reporting, and communication standards, including preparing documentation, taking minutes, analysing data, producing reports, and liaising with managers over complaints or service issues.
Manage resources and departmental support functions, such as authorising timesheets and orders and ensuring staff uphold customer service expectations.

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University Hospital Southampton NHS Foundation Trust

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