Assistant Relationship Manager / Relationship Manager

Bank of China (New Zealand) Limited is on an exciting journey to strengthen our position as a leading international bank in New Zealand. With a passionate team of more than 130 people across Auckland and Christchurch, we are committed to delivering exceptional service and building lasting relationships with our customers nationwide.

Backed by one of the world's largest banking groups, we combine a strong local presence with an extensive global network to help New Zealand businesses and individuals seize opportunities with confidence, both at home and around the world.

About the role

Join our Corporate Banking team and play an important role in supporting and growing relationships with New Zealand corporate clients with a focus on global and cross border business.

As an Assistant Relationship Manager, you will support senior Relationship Managers in client relationship management, credit applications, industry analysis and end-to-end customer processes, while developing your knowledge across corporate banking products and markets.

As a Relationship Manager, you will take a more active role in originating and executing business opportunities, developing client relationships, structuring financial solutions and supporting the growth and management of the Bank’s global and cross border corporate portfolio.

Both roles offer the opportunity to work closely with experienced banking professionals and collaborate across Credit, Product and operational teams to deliver tailored solutions and high-quality service to clients.

Key responsibilities

Support the development and management of corporate banking client relationships and respond proactively to customer needs.

Prepare and analyse credit applications, annual reviews, customer ratings and related credit documentation.

Conduct industry, market and financial analysis to identify opportunities and support informed business decisions.

Drive and undertake hands-on work as needed to ensure timely and effective execution of end-to-end customer processes, including KYC/AML, OCDD, loan documentation, drawdowns and post-drawdown management.

Work closely with Credit, Product, Operations and other internal stakeholders to develop financial solutions tailored to customer needs.

Maintain portfolio credit quality through monitoring of covenants, excesses, overdue and expired facilities, and watchlist/management requirements.

Act as a key contact for clients on day-to-day banking matters and ensure timely and effective delivery of products and services.

Prepare market research, portfolio analysis and management reporting as required.

Contribute to a collaborative, customer-focused and high-performing team.

For the Relationship Manager level, support business origination, customer onboarding, transaction structuring and execution, and post loan management, and contribute to achieving agreed business and P&L outcomes.

About you

You are commercially minded, customer-focused and analytical, with an interest in corporate banking. You are able to build trusted relationships, understand customer needs and work collaboratively to deliver effective financial solutions.

To be successful, you will have

2–5 years’ experience in a front-office associate, analyst or relationship banking role within a bank, with relevant experience and capability aligned to the position level.

Sound knowledge of corporate finance, credit and banking products, with an understanding of market conditions.

Strong analytical and problem-solving skills, with the ability to interpret financial and market information.

Strong client relationship and interpersonal skills, with the ability to communicate effectively with customers and stakeholders.

Strong customer focus and a demonstrated ability to identify customer needs and deliver appropriate solutions.

Ability to manage multiple priorities, work under pressure and deliver quality outcomes within required timeframes.

Relevant tertiary qualification, preferably in Finance or a related discipline.

Fluent Mandarin is preferred.

* A proactive, collaborative and growth-oriented mindset, with a willingness to learn and develop expertise in corporate banking.

Why Join Us?

At Bank of China (New Zealand) Limited, we believe our people are the foundation of our success. We are committed to creating an environment where you can grow professionally, stay healthy, and enjoy being part of a supportive team.

Professional Growth

We invest in your career through professional development funding, study leave, and BOC Learning, our online learning platform offering a wide range of self-paced courses to support your ongoing development.

Health & Wellbeing

Your wellbeing is important to us. We provide comprehensive medical insurance, an Employee Assistance Programme (EAP), annual flu vaccinations, and extend a number of wellbeing benefits to your immediate family.

Financial & Social Wellbeing

We support sustainable ways of working through volunteer leave, FareShare public transport subsidies, staff banking benefits, and a variety of bank-funded social and sporting activities that promote wellbeing, teamwork and connection.

Inclusive Culture & Recognition

We value diversity, collaboration and recognising great work. Our Living Our Behaviour Recognition Programme, Friday afternoon teas, team building activities and cultural celebrations bring colleagues together. We also celebrate both New Zealand and Chinese festivals through staff events and discretionary festival bonuses that reflect our unique multicultural workplace.

International Banking Experience

As part of one of the world's largest banks, you'll have the opportunity to work in an international environment, collaborate with colleagues across the Bank of China global network, and contribute to projects that support both local and cross-border banking services.