Associate Systems Specialist

Company description

Our story began more than 50 years ago, when one doctor and two engineers designed a better way to care. Today, we are a thriving global business, and our products, used in acute and chronic respiratory care, surgery and the treatment of obstructive sleep apnea, make a difference to millions of patients every year.

Job description

Turn curiosity, technology and good ideas into smarter ways of working

We are looking for an energetic, technology-savvy Associate Systems Specialist to join our Business Solutions programme. You will work alongside experienced professionals across project delivery, business analysis and change, using technology, automation and data to improve how the team works and support broader business needs. It is an opportunity to solve problems, improve how work gets done and build broad experience across enterprise technology and programme delivery.

The Opportunity

You will be exposed to a broad portfolio of enterprise initiatives and work with people across different business areas.

The role provides hands-on opportunities to

Apply technology, automation and artificial intelligence to deliver practical business solutions.

Explore opportunities to simplify systems, processes and ways of working.

Investigate problems, identify root causes and turn ideas into usable improvements.

Build experience across data and reporting, business analysis, project delivery and enterprise systems.

Learn from experienced delivery professionals while making a visible contribution to the team.

What You Will Do

Support and improve business systems, digital tools and programme delivery processes.

Apply artificial intelligence, automation and emerging technologies to improve productivity, information quality and team effectiveness.

Analyse data and develop dashboards, reports and tools that provide meaningful insights.

Maintain project sites, knowledge bases, resource information and team content.

Create clear user guides, training materials and supporting documentation.

Support workshops, business analysis activities and selected project delivery documentation.

Collaborate with IT teams and other business stakeholders to implement and embed improvements.

What You Will Bring

At least two years of experience in a professional business environment.

A strong interest in technology, systems and continuous improvement in a project environment.

Practical experience using artificial intelligence, data, systems or digital tools to improve productivity, quality or business outcomes.

Strong analytical, problem-solving and communication skills.

The ability to bring structure to an unclear problem and identify a sensible way forward.

The ability to explain technical concepts in clear business language.

Confidence working with people across different teams and organisational levels.

Experience with Microsoft 365, particularly Excel, PowerPoint, Teams and SharePoint.

Nice to Have

Experience building no-code or low-code solutions.

Power BI or reporting experience.

Experience with SQL, automation, scripting, application programming interfaces or similar technologies.

A project management certification such as CAPM, PRINCE2 Foundation or Agile/Scrum.

Awareness of responsible artificial intelligence practices, including privacy, security and data protection considerations.

You Will Enjoy This Role If You

Naturally ask, "Is there a better way?"

Bring energy, initiative and curiosity to your work.

Enjoy exploring new technologies and artificial intelligence capabilities.

Like solving problems and turning ideas into practical outcomes.

Enjoy learning from others and sharing what you have learned.

About Fisher & Paykel Healthcare

At Fisher & Paykel Healthcare, care is at the heart of everything we do: care for our people, our customers and patients around the world. As a global leader in medical device innovation, we design and manufacture products that improve patient outcomes and are trusted in more than 120 countries.

Alongside meaningful work with excellent people, our Auckland campus offers free parking and subsidised food. Employee benefits include life insurance, income protection insurance, critical illness cover, parental support, a profit-sharing bonus and a discounted share purchase scheme.

Interested?

If you enjoy combining technology, artificial intelligence, business thinking and continuous improvement, we would love to hear from you.

When applying, please include a brief example of how you have used artificial intelligence, technology, automation or data to improve a process, solve a problem or save time.