Automotive Customer Support Specialist 3069870 I.Html
Job Description
Working remotely in a full-time capacity, the Automotive Customer Support Specialist will utilize client systems to investigate customer part inquiries, provide recommendations on auto parts, and maintain detailed case notes while delivering exceptional customer experiences.
##### Key responsibilities
Utilize client systems to investigate customer part inquiries and provide accurate recommendations
Maintain database case notes and stay current on relevant materials and resources
Deliver expert customer experiences while adapting to individual customer needs
##### Required qualifications
High school diploma or GED equivalent required
1-2 years of Automotive Parts Counter experience required
Proficiency in fast-paced multitasking
Additional automotive parts training or certification is a plus
PC/Keyboarding skills including Microsoft Word and Excel
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