Business and Technology Support Analyst

The people of

Porirua City are what makes ours a truly special place – we take pleasure in

helping and caring for each other. We want everyone to feel welcome here,

whether they’re visiting, living or working here. We’re looking for people

who will help position our city as a welcoming, dynamic place to live, work and

visit.

Our Business Technology Group provides and manages Porirua

City Council’s computing environment, IT infrastructure and information

management. This includes managing PCs, laptops, telephony, software and

applications, networks, record keeping, official information and

security.

All about the job

This exciting role will embrace your IT support experience with your

strong customer service and delivery focus. You will provide first level

support to the business across a broad variety of technologies.

In this role you will

• be the first point of contact for
• our staff seeking technical assistance
• provide customer support over the
• phone or face-to-face
• keep the customer updated and
• informed
• actively promote IT systems,
• standards, policies and services
• provide assistance and facilitate
• training to in-house system users
• All about you

It

would be great if you have some experience in an IT Support role but we are

also keen to train up a new grad with the right drive and attitude.

You’ll

• need to show us that you:
• are an energetic, open-minded
• person who puts the customer first
• have the flexibility to come up
• with the best solution and are someone who is always looking for improved ways
• of working
• have a working knowledge of ITIL
• and strong skills working with Microsoft products
• have effective communication
• skills to train others
• have an ability to build and
• maintain relationships with a range of stakeholders
• What you need to do now

Come

and join our team and be part of our welcoming and engaging environment. Please

contact Mukul Govan on 04 237 1447 for more information.

Porirua City embraces and values

diversity and inclusion. We actively encourage applications by people from all

backgrounds and are a member of Diversity Works. If you have any support or

access requirements during our recruitment process, please let us know when you

apply, and we’ll do our best to get you sorted.

You

will need to apply via our careers centre: www.poriruacity.govt.nz/careers.

To find out more about

• working for Porirua City Watch this
• video
• Applications close on Thursday 15 October 2026.
• We expect this role to be popular, so if application numbers are high,
• we may bring the closing date forward.