Business & Project Co-Ordinator

The post holder will be responsible for managing and co-ordinating complex business change, transformation and service improvement projects across the Adult Community Mental Health and Trust-wide Adult Learning Disabilities Directorate.

Key responsibilities include

• Developing, implementing and monitoring project plans, business cases, risk registers and governance frameworks.
• Managing project timelines, milestones, risks, dependencies and reporting requirements.
• Working collaboratively with clinical teams, operational managers, corporate services, commissioners and external stakeholders to deliver agreed project outcomes.
• Leading service improvement initiatives using recognised methodologies such as process mapping, LEAN approaches and productivity improvement techniques.
• Ensuring co-production principles are embedded throughout project development and delivery.
• Supporting the development and implementation of policies, standard operating procedures and new models of service delivery.
• Providing expert advice and guidance on project management, business improvement and service redesign.
• Producing and presenting complex information in a clear and accessible format for senior managers, stakeholders and project boards.
• Monitoring and evaluating project benefits, outcomes and performance measures.
• Supporting communication and engagement activities, including newsletters, presentations, workshops and stakeholder events.
• Delivering training and coaching to services to support sustainable change and continuous improvement.
• Line managing designated staff and contributing to workforce development, supervision and performance management processes.
• Maintaining effective relationships with internal and external stakeholders to support innovation, service development and organisational objectives.