Client Advisor -Whakatane

Client Advisor – Whakatane, Full-time, Monday–Friday, 8:30am–5:00pm.  Flexibility required to cover clinics across the region as needed.  Must have: Valid driver’s license & access to a vehicle.

Providing gold standard client care

Welcome customers with warmth and professionalism

Manage appointments and front desk duties

Assist with hearing aid repairs and over-the-counter sales

Conduct basic hearing screenings

Travel between clinics as needed

Comfortable navigating digital tools and adapting to new systems as technology evolves.

(Hearing screening and hearing aid repair experience is not necessary and full training is provided in these areas)

What You’ll Bring:

Customer service or retail experience

Friendly, clear communication style

Strong admin and multitasking skills

Great phone manner and attention to detail

Valid driver’s license and access to a vehicle

Why You’ll Love It Here:

Supportive, values-driven team

Be a part of a positive workplace culture where your contributions are valued

Learn new and exciting skills

Free premium hearing aids (plus family discounts!)

Discounted Southern Cross health insurance

Free flu shots & Employee Assistance Program

Enjoy ongoing training and development to help you succeed

A day off to celebrate your Birthday!

* At Bay Audiology, we’re passionate about helping people reconnect with the sounds they love. From hearing tests to ongoing care, we’re here every step of the way. You’ll be part of a close-knit team, supporting clients and making a real impact.

If you're organised, people-focused and ready to make a difference. apply via Seek or our Careers page (we are unable to accept applications through our clinics), with your CV and cover letter, telling us why you'd like to join the  Bay Audiology team.