Content Expansion Team Lead

Project Expedition, a rapidly growing travel company, is seeking a Team Leader for our Content Development Team. As part of our Supplier Partnerships Department, this role is focused on leading supplier onboarding and content quality, ensuring new tour operators are set up for success on our platform from day one. If you enjoy building processes, working cross-functionally, and helping partners succeed, this could be a great fit.

The right candidate will lead by example, while onboarding new suppliers, managing early-stage relationships, and ensuring high-quality content and seamless integrations. You’ll play a key role in scaling our supply inventory and improving how we bring new experiences onto the platform. This is a hybrid role where you’ll lead a small team while also staying hands-on as an individual contributor.

### Key Responsibilities

Lead and mentor a team focused on onboarding new suppliers

Own the onboarding process from initial engagement through activation

Serve as the main point of contact for suppliers during onboarding

Partner with technical teams to support integrations and resolve issues

Ensure all supplier content meets quality standards and is optimized for conversion

Improve onboarding workflows, documentation, and playbooks

Track and drive performance against onboarding KPIs (time to launch, activation, quality)

Identify bottlenecks and continuously improve processes

Collaborate with product, operations, and commercial teams to share insights and improve the platform

Analyze supplier and onboarding data to drive better outcomes

Support early-stage supplier success through guidance and best practices

Leverage AI to optimize and automate repetitive tasks and processes

### The ideal candidate

Experience leading or mentoring a team

Strong organizational and project management skills

Clear and effective communicator

Comfortable working cross-functionally, including with technical teams

Detail-oriented with strong analytical thinking

Able to manage multiple priorities in a fast-paced environment

Strong relationship-building skills

Experience working with external partners or vendors

Marketplace, onboarding, or travel industry experience is a plus

### Benefits include

Annual company bonus (up to a total of $3,000, based on company targets - deferred eligibility)

15 days of leave (increases to 20 days at 2 years tenure)

Company Healthcare Plan (Company contribution $9K with 2 completely covered plans)

401K company plan

Annual work from home budget $500

Annual training budget of $250

TSA Precheck (worth $80)

Annual Project Expedition tour credits of $750

Employee discounts on thousands of tours and activities

### Additional Information

While we’re excited to grow our team across the U.S., we’re currently unable to hire employees residing in California or New York.

Please note that while this is a remote position, it is not suitable for digital nomads. Employees must be based in the United States and will have an allocation of time that they can work remotely in other destinations.

Project Expedition is growing quickly, and this role will likely evolve over time. You’ll have the opportunity to make a direct impact on how we scale our supply and onboarding efforts, while also shaping your own career path. This role is great for someone who is comfortable with ambiguity, works independently, and is always looking for ways to improve how things are done.