Contract Manager

Contract: Full-time, Permanent

Sodexo is seeking an experienced and commercially focused PPP Contract Manager to lead the operational delivery of facilities management services across a strategic PPP contract.

This is an exceptional opportunity to lead the delivery of integrated Hard FM, Soft FM, Energy, Lifecycle and Compliance services across two landmark higher-education buildings within a flagship Dublin PPP contract, managing a team of approximately 50 colleagues and specialist service partners.

Reporting to the Contract Director, you will be accountable for operational performance, financial delivery, contractual compliance, client satisfaction and long-term asset stewardship.

The role requires a strong blend of facilities management expertise, commercial acumen, stakeholder management and contractual knowledge within a complex performance-based environment.

What you will be doing

• Lead the safe and effective delivery of all integrated facilities management services across the contract.
• Provide leadership to a multidisciplinary team of managers, supervisors, technicians, helpdesk personnel and service partners.
• Lead the contract’s compliance arrangements and ensure that appropriate controls, assurance processes and corrective actions are maintained across contractual, statutory and service requirements.
• Act as the primary operational interface with the client, representatives, consultants and key stakeholders.
• Lead monthly performance reviews, client governance meetings and operational reporting processes.
• Manage contract budgets, forecasts, expenditure controls and commercial performance.
• Drive continuous improvement initiatives and identify opportunities for efficiency, innovation and service enhancement.
• Oversee lifecycle replacement programmes and asset management activities to ensure long-term asset performance and contract compliance.
• Lead incident management, emergency response and business continuity planning.
• Manage contractor performance and ensure the effective delivery of specialist subcontracted services.
• Ensure robust controls are maintained to minimise performance and service failures and contractual risk.
• Support audit, assurance, quality and compliance programmes across all service lines.
• Maintain a strong focus on customer experience and stakeholder satisfaction.
• Promote a culture of safety, accountability, collaboration and operational excellence.
• What we are looking for
• Essential
• Significant experience managing large-scale Facilities Management contracts.
• Strong operational knowledge of both Hard FM and Soft FM services.
• Experience leading multidisciplinary teams and outsourced service providers.
• Demonstrable experience managing budgets, commercial performance and contractual KPIs.

Strong understanding of building services, including but not limited to

HVAC, Mechanical & Electrical Systems, Fire Safety Systems, BMS / Smart