Course Development and Vendor Management

LearnTastic is a fast-growing online education platform providing accredited continuing education and compliance courses for professionals across industries - from healthcare and construction to HR and education. With more than 1,000 courses and over a million learners served, LearnTastic is redefining accessible, self-paced learning. Our mission is to make professional development simple, engaging, and impactful - anytime, anywhere.

As part of our dynamic team, you’ll help shape the learning experiences that empower individuals and organizations nationwide. At LearnTastic, great design isn’t just about usability - it’s about transforming how people learn and grow.

LearnTastic is seeking a Senior Course Development & Vendor Management professional to own and scale our partner ecosystem strategy, including vendors and organizations that host and deliver courses on our platform.

This is a senior, high-impact role with ownership of the partner ecosystem strategy, course enablement workflows, and partner success operations. The role is responsible for managing strategic partner relationships, onboarding and scaling new content partners, and ensuring high-quality, compliant, and scalable course creation across the platform.

You will act as the bridge between partners, internal teams, and learners - ensuring partners succeed and courses meet LearnTastic’s quality, compliance, operational, and commercial standards.

Responsibilities

Partner (Vendor) Management – Strategic Ownership

Own and manage relationships with existing content and course partners

Serve as the primary point of contact for partner onboarding, engagement, performance management, and escalation handling

Drive partner success through structured communication, governance, and operational alignment

Ensure partners consistently meet contractual, quality, compliance, and delivery expectations

Monitor partner performance, course effectiveness, learner feedback, and operational KPIs

Lead resolution of issues related to content quality, updates, compliance, and course delivery

New Partner Sourcing & Ecosystem Growth

Identify, evaluate, and onboard high-value content partners aligned with LearnTastic’s portfolio strategy

Assess partners on

Content quality

Subject matter expertise

Compliance and accreditation readiness

Commercial viability and scalability

• Lead contract discussions, onboarding workflows, and partner enablement initiatives
• Expand and strengthen the partner ecosystem in line with business growth objectives

Course Creation & Partner Enablement

Lead partners through end-to-end course creation and submission workflows

Ensure courses meet

LearnTastic quality standards

Regulatory and accreditation requirements

Learner experience expectations

• Manage cross-functional collaboration with:

Instructional design teams

Content review teams

Compliance and accreditation stakeholders

Product and platform teams

• Drive course updates, refreshes, versioning, and lifecycle management initiatives

Cross-Functional Leadership

Partner closely with compliance, accreditation, product, marketing, operations, and instructional design teams

Drive seamless execution from partner onboarding through course launch and post-launch optimization

Communicate partner needs, operational risks, and strategic opportunities to leadership and internal stakeholders

Influence cross-functional prioritization to improve partner and learner outcomes

Process, Governance & Operational Excellence

Build, optimize, and scale partner onboarding and course creation frameworks

Drive process improvements across

Partner communication

Course review cycles

Compliance workflows

Issue resolution and escalation management

• Establish scalable operational standards and documentation as partner volume grows
• Maintain governance processes to ensure consistency, accountability, and efficiency across the ecosystem

Key Outcomes & Success Metrics

Strong, long-term strategic partner relationships

Timely onboarding and activation of new partners

High-quality, compliant courses launched on schedule

Reduced partner friction, operational bottlenecks, and rework

Expanded and diversified course portfolio

Improved partner satisfaction and operational scalability

Required Experience & Qualifications

Experience

5–8+ years of experience in partner management, vendor management, content operations, program management, or ecosystem management

Experience working with

External vendors and strategic partners

Content, education, certification, or digital learning platforms

• Experience managing course creation, instructional design coordination, or content enablement workflows preferred
• Proven ability to manage cross-functional initiatives and partner relationships in fast-paced environments

Skills & Competencies

Strategic partner management and ecosystem building

Strong negotiation and contract management capabilities

Ability to influence cross-functional stakeholders

Data-driven decision making (partner performance, course metrics, operational KPIs)

Operational excellence and process scaling

Executive-level communication and relationship building

Strong program ownership and execution capabilities

Ability to manage multiple high-priority initiatives simultaneously

Strong attention to detail, accountability, and follow-through

Comfort operating in compliance-driven and regulated environments

Preferred Qualifications

Experience in EdTech, training, certification, or compliance-driven education

Familiarity with accreditation and regulatory requirements

Experience onboarding, managing, and scaling partner ecosystems

* Experience driving operational improvements within content or learning organizations

This is a remote opportunity.