Customer Ambassador (Customer Service Agent)

Accredited employerFull-timePosted 6 days ago

Job Description

We're on the lookout for two Customer Ambassadors to join our AMAZING team at Auckland Airport. These are fulltime, fixed-term roles starting mid-October and ending 31 March 2027.

ABOUT GO and ENTERPRISE

GO Rentals has been a cornerstone of New Zealand's rental car industry for over twenty-five years. Our exciting partnership with Enterprise, the world's largest privately-owned rental car company, has expanded our family to include three iconic American brands: National, Alamo, and Enterprise. 🚗✨ So why work for one brand when you can work for 4!?

THE ROLE:

We are looking for enthusiastic, customer-focused all-rounders to deliver exceptional service and support our customers every step of the way.

Some of your responsibilities will be

Serving customers and preparing rental agreements
Inspecting vehicles for damage before and after rental
Providing travel tips
Managing customer inquiries
Problem solving when customers have issues on the road
Upselling GO products and services
Educating our customers on terms and conditions of hire
Completing general administrative duties
WHAT ARE THE PERKS OF WORKING FOR US?
Birthday leave - have your birthday off!!!
Discounts on vehicle hire plus 5 free days per year!
$200 GO Health Check, to spend on your health & wellbeing
Yummy food treats to keep you GOing through the day.
Career development opportunities
Free Service IQ on-the-job training to gain a qualification
Free Health Insurance after 3 years of service
WHAT YOU’LL NEED:
2 years customer service experience preferably in a similar industry but not essential
Confident driver with a full driver’s licence
Passion for Customer Service: You thrive on making customers happy and solving their problems.
Excellent Communication Skills: Clear, friendly, and professional communication is a must (written and verbal).
Adaptability: Our industry moves fast, and you’ll need to adapt to changing situations.
Attention to Detail: Accurate paperwork and excellent attention to detail
Positive Attitude: A can-do attitude and a willingness to go the extra mile.
* Flexibility: Flexible to work rostered shifts work late shifts if required and some weekends and holidays.
Please apply through SEEK only with your CV and Cover Letter
GO GO GO for it!

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GO Rentals Auckland Limited

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