Dispatcher - Traffic Control

**Job Summary**

The Operations Administrator at Arrive Alive Traffic Control, part of the AWP Safety family, is responsible for coordinating and supporting daily traffic control operations across Central Florida. This role manages scheduling, job tracking, contractor communication, and equipment deployment to ensure seamless field operations. Accuracy, responsiveness, and strong organizational skills are essential for success.

**Key Responsibilities**

Operations & Scheduling

• Schedule and adjust daily labor and equipment assignments.
• Coordinate with team members to ensure full coverage.
• Respond to service calls and job updates in real-time.
• Communicate with contractors to obtain plans, schedule post mounting, and confirm job details.
• Submit utility locate requests for upcoming installations.

System & Ticket Management

• Create, update, and finalize job tickets in company systems.
• Track job progress and ensure billing accuracy.
• Conduct service checks for long-term projects (30+ days).

Fleet & Equipment Oversight

• Schedule rental equipment delivery, pickup, and returns.
• Monitor vehicle tracking systems (e.g., Samsara) and report any infractions.
• Manage fuel cards, equipment supplies, and inventory needs.

Timekeeping & Compliance

• Verify and approve employee time records.
• Submit weekly time reports and purchase order requests.
• Ensure adherence to operational policies, safety practices, and internal standards.

Customer Service & Quality Control

• Provide exceptional communication and support to contractors and internal teams.
• Conduct occasional field visits to evaluate job quality and crew performance.
• Support continuous improvement of service delivery and operational efficiency.

**Qualifications**

• 1–2 years of experience in dispatching, logistics, traffic control, operations, or a related field preferred.
• Proficiency in Microsoft Office (Outlook, Excel, Word) and mapping/navigation tools.
• Ability to quickly learn dispatching, tracking, and recordkeeping systems.
• Strong leadership skills and ability to reinforce compliance and work standards.
• Ability to work independently in a fast‑paced, high-pressure environment.
• High integrity, strong work ethic, and reliable decision-making.
• Excellent communication, organization, and time-management skills.
• Demonstrated ability to multitask effectively with a focus on accuracy and timeliness.
• Strong interpersonal skills and proven ability to work collaboratively across teams.
• Positive, professional attitude with high energy and adaptability.

**Work Environment**

• Monday - Friday, 8:00 AM – 6:00 PM (55+ hours/week as needed).
• Primarily office-based with occasional field visits.
• Must be able to lift up to 25 lbs occasionally.

**What We Offer:**

• Base Salary: $68,000 - $72,500 annually, based on experience

Benefits begin the first of the month following hire and include

• Medical and dental plan options
• Company-paid life insurance and long-term disability
• 401(k) with company match
• Paid Time Off and paid holidays

Pre-Employment Requirements

Employment is contingent upon successful completion of a background check and drug screening, consistent with applicable law.

*AATC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status. Women, minorities, veterans, and individuals with disabilities are encouraged to apply.*

Pay: $68,000.00 - $72,500.00 per year

Application Question(s)

• How many years of experience do you have working within the traffic control, MOT, or heavy civil construction industry (or a closely related field)?

Experience

• dispatching, scheduling, or administrative : 1 year (Preferred)

Work Location: In person