LH

Dispenser / Patient Services Advisor

Lakeside Healthcare Group

Skilled Worker, A ratingPosted 3 weeks ago

Job Description

  • All medicines and appliances dispensed are checked against the prescription
  • To collect all due prescription charges
  • To endorse all prescription forms as appropriate
  • Receiving patients and consulting with members of the practice team
  • Handing completed repeat prescriptions to the patient and checking names and address

Be able to cover all reception positions as necessary

  • Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter
  • Process appointment requests from patients for on the day and future appointments by telephone and in person
  • Deal with visit requests
  • Registration of new patients computer data entry and medical records
  • Process patients change of address computer data and medical records (have knowledge of Practice area
  • Process repeat prescription requests in accordance with practice guidelines
  • Clear consulting rooms after surgeries of patient paperwork
  • Restocking of consulting rooms of stationary
  • Ensure building security having thorough knowledge of doors/windows/alarm
  • Duties may be varied from time to time under the direction of the Practice Director/ Reception Team Leader dependent on current and evolving practice workload and staffing levels.
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