Duty Officer (Camp Grounds)

E ngā iwi, e ngā karangatanga huri noa i te motu, tēnei te mihi atu ki a koutou katoa. He īnoi tēnei ki a koe. Tono mai ki tētahi tūnga ki te Kaunihera o Ōtautahi

Calling all good sorts and great sports: if you're keen to move into a role that'll get your career into great shape while doing something awesome for your community, we've got just the thing. Our Recreation, Sports and Events team are now hiring for two fixed-term Duty Officers to join our team.

Spencer Beach TOP 10 Holiday Park is a recreational destination stretching over 17 hectares, where guests can relax and unwind in a huge campground in the middle of a 70 hectare forested reserve, or take part in one of the many activities nearby. Situated just 20 minutes from the city and airport, we're also only 500m from the beach. Serving up great experiences and excellent services for our community, our people are nothing short of awe-inspiring in the level of service and assistance they provide for the people of Christchurch and beyond.

About the role | Ko te mahi nei

Duty Officers are an essential part of our team, in your role you will help us provide a high level of customer service to all our guests nationally and internationally, and work closely with an amazing team to ensure our guest's have a position and memorable experience with us.

Day-to-day duties include

• Checking guests in and out
• Managing phone and email bookings and enquiries
• Assisting with customer requests and handling concerns or complaints
• Handling cash and processing payments
• Stocking and serving customers in the camp shop
• Laundry and supporting housekeeping as needed
• * Completing end-of-day closing duties
• Please note you will be required to work public holidays, and the main holiday period (Christmas to Feb approx.), as this is our busiest period.
• About you | Ko Koe Tēnei

To be successful in this role, you'll

Be friendly and helpful attitude, with the ability to adapt to different languages and cultures.

Work well under pressure and show initiative.

Have knowledge of the Canterbury region and attractions.

Excellent computer skills.

Well organised with a strong sense of responsibility.

Exceptional problem solving and communication skills.

Ability to work un-supervised.

Previous experience in the tourism industry is desirable.

A full New Zealand Driver's Licence is desirable.

What's in it for you? He aha ngā hua ki a koe?

Working for the Christchurch City Council allows you to contribute directly to the community and make a positive impact on the lives of residents and visitors. Joining the Recreation, Sports & Events whānau you will also benefit from:

Access to training programmes, workshops, and development opportunities

Collaboration - exposure to wider areas of the organisation

Benefits - a variety of benefits for Council staff from health schemes to retail discounts.

Additional Information | Ko ētahi atu kōrero:

Hours of work:

Position 1 – Friday and Saturday 1.30pm – 8pm: 12 hours per week

Position 2 – Sunday and Monday 1.30pm – 8pm: 12 hours per week

Position: Part time, fixed term

Salary: $30.98 per hour.

Applications close 11/10/26

To view a copy of the position description, click here

Ready to help make our holiday park awesome? It's time to join the team.

Applications will be reviewed as they are received, and interviews may take place prior to the close date. This means we reserve the right to close a job ad before the advertised close date.