Employee Services Assistant

To be responsible for the distribution of incoming / outgoing documents (Post, Fax or other Output) , according to agreed procedure, ensuring that each item displays the name of the client organisation and where appropriate is date stamped.

To assist in data input to the system of routine data from timesheets, expenses claims or other sources where deemed appropriate. This must be completed in an accurate and timely manner ensuring entry to the correct individuals record.

To assist in the stapling of attachments to payslips as required.

To return documents that cannot be traced to the appropriate record back to sender attaching a standard return letter indicating the information required.

To answer routine phone queries and to either pass the calls on where more complex response is required or take messages and pass to the appropriate team member once available.

To undertake filing / scanning duties for the department as necessary including ensuring appropriate references are shown on documents.

To draw to the managers attention any need to deviate from agreed procedures, protocols or regulations and to act at all times in accordance with the departmental procedures and standing financial instructions.

Ensure adequate stocks of stationary and forms are maintained.

To ensure retirement packs are sent out on a timely basis

Any other ad hoc duties as appropriate.