Employment Specialist

Job Purpose

The postholder works as part of the Workways team

in line with the Individual Placement and Support (IPS) evidence based best

practice in VRS. The postholder also provides specialised vocational assessment

of individuals learning and work needs. The postholder will manage a caseload

of no more than 20 people (per wte) who are experiencing mental health problems

and wish to enter or remain in employment in line with IPS principles. Working

with people in an individualised way to help them achieve their own employment

goals, the postholder will be pro-active in their engagement with people on

their caseload. The postholder will provide advice, information and support to

the individual and to their employer and mental health worker. The postholder

is responsible for establishing and maintaining links with relevant

organisations, employers and individuals to enable people who have mental ill

health to obtain paid work.

This post may involve lone working, working away

from base frequently and working without direct supervision.

Duties and Responsibilities

Communication and Working Relationship Skills

Be the linked Employment Specialist to one or two mental health teams,

in line with IPS fidelity

Develop effective working relationships with a range of other agencies

who might be better able to help individuals to achieve their employment goals

for example, local colleges, training providers and external supported

employment services.

Liaise regularly with mental health services workers, users and carers

groups and other health related agencies over learning and work issues.

Establish, maintain and nurture employer contacts with the aim of

increasing options for people to find employment. Aim to contact at least one

new employer every week.

Promote the benefits of employing and supporting people with mental

health issues to employers

Support employers to enable the person using the service to sustain

their position. This will involve regular communication with employers and

others to provide advice, guidance and training on how to manage a particular

situation.

Be available on the end of the phone for advice and support to employers

and others as required

Promote and publicise Workways to learning and work providers and the

wider community by giving talks or presentations as agreed with service

manager.

Be able to sensitively deal with confidential and complex information

regarding an individuals health and employment history.

Work closely with the person using the service ensuring appropriate,

prompt, pro-active and clear communication at all times.

Following DPT policies, respond to requests for general information

• regarding mental health and employment, this may be from employers and members
• of the public
• Keep the Workways team informed of current work to ensure continuity of
• work at times of absence.
• Work closely with the whole Workways team and cover others work as
• needed, this may include covering admin and reception duties at times of staff
• shortages.

Analytical and Judgemental Skills

Following assessment of a new applicant to the service, offer the most

relevant interventions in line with the IPS approach.

Monitor progress with clinical outcomes of own caseload and report

monthly to team lead on these to ensure accurate onward reporting.

Planning and Organisational Skills

Ensure effective use of resources within own work.

Be responsible for organising and planning own caseload and managing

• clinical/non clinical time effectively to fit with service needs and demands
• Working with another team member, prepare, organise and run training for
• employers, others in learning and work organisations and care staff about
• learning, work and mental health issues.
• As required take a lead in planning and running of recovery courses and
• groups for people who use the service such as Preparing For Work.
• Work flexibly to meet individuals needs and this may require some
• working out of normal office hours.

Responsibility for Patient/Client Care, Treatment

• and Therapy
• At all times work in a recovery-focussed way.
• Manage a caseload of people (of no more than 20 people per whole time
• equivalent worker) who have mental health issues and who wish to find paid work
• Work pro-actively with the person using the service with the ultimate
• goal of helping them find and retain paid work.
• Provide IPS vocational assessment for individual applicants to Workways.
• Work with the person using the service to explore their areas of
• strength, development needs, barriers to progression, learning and work needs
• and so on to draw up a plan of action and their next best step.
• Co-write all action plans with the person using the service, then
• monitor and evaluate these plans in order to measure progress and effectiveness
• of all interventions.
• Regularly review the agreed action plan with the person using the
• service, seeking to assist them to progress with their vocational goals.
• Provide interventions to assist the individual in problem solving,
• confidence building and improving work related skills
• Provide support in the work place for each person using the service to
• enable them to have the best possible chance of succeeding in the position.

Provide individualised, on-going support and advice to individuals once

they have secured employment to assist them in sustaining employment.

Maintain a professional relationship with the people using the service

with VRS staff, with mental health staff, employers and with particular

attention to confidentiality and maintenance of professional boundaries.

Plan and implement recovery courses or groups as required. This involves

running group sessions on topics such as interview techniques, c.v. writing or

assertiveness, for example.

Be able to work with people who have additional problems such as

• learning difficulties, physical conditions or injuries.
• Responsibility for Policy and Service Development
• Implementation
• Ensure up to date knowledge of, and adherence to, the Individual
• Placement and Support approach to helping people find employment.
• Keep Workways informed of current VR issues and keep up to date with
• examples of evidence-based practice and government initiatives and mandates.

Ensure there is easily accessible written and electronic information for

all the team and people using the service about learning and work related

issues and services.

Be involved in developing local policies

Assist as requested in producing documents of good practice about the

employment of people with mental health difficulties.

Increase engagement of employers through providing support for employers

• in recruitment & retention of staff with mental health issues.
• Network with peers to maintain professional links across the Trust
• Responsibility for Finance, Equipment and Other
• Resources
• Ensure all resources are used safely, efficiently and effectively,
• bringing to the service managers attention any areas where this might be
• improved
• May handle small amounts of petty cash on occasion.

May be a purchase card holder

• Responsibility for Human Resources, e.g.
• Supervision, Training, HR Advice and Management
• Provide informal and ad-hoc clinical support and supervision to the
• administration team as required
• Supervise students on placement as agreed with service manager.
• Assist with the induction of new staff
• Responsibility for Information Resources and
• Administrative Duties
• Maintain up to date and accurate statistics, clinical records, service
• deficits, training given, outcomes of contact, and any other information needed
• for the ongoing evaluation of the service.
• Regularly use IT systems for inputting of data,
• e-mailing, internet and word processing.

Assist in reviewing the teams administration

processes to ensure they are fit for purpose, raising any concerns with team

lead or service manager.

Responsibility for Research and Development

• Take an active part in reviewing and developing new working practices in
• line with current evidence based practice
• Participate in staff surveys
• Take an active role in conducting clinical audits
• Freedom to Act
• In line with policies and procedures, work under the general supervision
• of the appointed supervisor making independent decisions on a day to day basis.
• Any Other Specific Tasks Required
• Using the Trusts core training requirements and the Workways team
• development checklist, participate in a range of learning opportunities to
• ensure own skills and knowledge are up to date.
• Have monthly professional, clinical and managerial supervision of work
• Have yearly personal development and review meetings and six monthly
• reviews.