Field Service Technician

**We’ve signed up to an ambitious journey. Join us!**

*As Arrive, we guide customers and communities towards brighter futures and more livable cities, it isn’t a challenge just anyone could take on. Luckily, we have something to help us make it happen. Our people and our values. We Arrive Curious, Focused and Together. Just as our entire brand is inspired by the North Star, the shining light leading travelers to their destinations since time began, our values guide us. They help us be at our best. For our customers. For the cities and communities we serve. For ourselves. As a global team, we are transforming urban mobility. Let’s grow better, together.*

**The Role**

Our Field Services team is expanding! We are looking for driven Field Service Technicians to support our customers across California. You will be the go-to expert for installing, repairing, and maintaining our parking and transit pay stations. This is an autonomous, high-impact role where you manage your company-issued service vehicle, tools and spare parts inventory while ensuring city infrastructure stays up and running.

**How to make an impact**

• **Monitor and Respond Promptly:** Monitor assigned accounts for alerts and alarms to ensure equipment stays operational.
• **Technical Repairs:** Troubleshoot and fix hardware issues on-site, including swapping modems, printers, and mainboards.
• **Preventative Maintenance:** Perform routine check-ups on card readers, wireless modems, solar panels, batteries, and printers to prevent future breakdowns.
• **Inventory Management:** Keep your service vehicle organized and stocked with the parts and tools needed for the day’s route.
• **Clear Reporting:** Use a tablet or laptop to provide brief, professional updates on what you found and how you fixed it.

**About you**

You are a reliable, hands-on problem solver who prefers the field to a desk. You’re comfortable working solo to keep your route moving, but you’re just as effective working alongside a crew to power through large-scale install projects. You take pride in keeping your gear in top shape and your paperwork precise. Whether you’re flying solo or syncing with the team, if you have a mechanical mindset and a "find a way" attitude, you’ll fit right in.

**Your background**

• **DC Electrical Experience:** Experience with 12v DC systems (like those found in cars, boats, or outdoor utilities).
• **Component-Level and Mechanical Troubleshooting:** A proven ability to take things apart, find the fault, and put them back together.
• **Outdoor Resilience:** Comfortable working outside year-round and navigating busy urban traffic and parking.
• **Clean Driving Record:** A valid driver’s license in good standing is required.
• **Physical Stamina:** Ability to stand for long periods and lift up to 75 lbs.
• **Tech Savvy:** Ability to use a tablet for work orders and basic software updates.

**These roles are based in California (San Francisco Bay Area or Los Angeles Area). Approximately 50% of your time will be spent helping customers in your home region while the other 50% may require travel to support other Arrive customers outside of your home region.**

**About us**

*Arrive, including brands like EasyPark, Flowbird, RingGo, ParkMobile and Parkopedia, is a leading global mobility platform. Present in over 90 countries and 20,000 cities, the company helps people and decision-makers make smarter decisions about urban mobility and ease the experience of travel worldwide. Arrive delivers a unique combination of the core ingredients to make cities more livable: from smart payments and optimized car parks to data-driven traffic reduction and support for reinvestment in public transport and green space. It’s about more than function, it’s about saving time and simplifying the experience of travel for everyone. Travel is more than a journey, it’s how you Arrive.*