Food and Beverage Team Leader - Rydges Formosa

Food and Beverage Team Leader — Rydges Formosa Golf Resort

Full time

About EVT

Rydges Formosa Golf Resort is part of EVT, one of Australasia's market-leading experience creators offering careers that can take you wherever you want to go across entertainment, ventures, and travel. In a world of cookie cutter experiences, here at EVT we believe in changing the game. It's why we all call ourselves Daymakers — because each day is a chance to add the wow factor for our customers and continually grow in our own careers.

Proudly owned and operated in Australia and New Zealand, Rydges offers refreshingly local stays in city, regional and resort-style hotels. We're not just in the neighbourhood, we're part of it. Every hotel is designed for ease, connection and quality. From check-in to check-out, our local heroes bring a can-do attitude and "too easy" service. Whether it's for work or a well-earned break, our place feels like home with the charm of somewhere new. Join us to help make every moment memorable.

EVT has an endless range of roles and career paths to explore across over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection and Australia's most loved year round alpine resort, Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few. Once you're in, there's no limits on where your career could take you.

About the Role

Set against the Pohutukawa Coast just 40 minutes southeast of Auckland, Rydges Formosa Golf Resort spans 170 sprawling hectares with sweeping clifftop views over the Hauraki Gulf, Waiheke Island, Rangitoto Island and the Coromandel Peninsula. The resort's food and beverage offering spans restaurant dining, bar service and a busy calendar of weddings, functions and conference catering across its six event spaces. As Food and Beverage Team Leader, you'll oversee the daily operations of the department, leading a team of food service professionals to deliver exceptional customer service, efficient operations and full compliance with health and safety regulations.

Key Responsibilities

Provide strong leadership to the food and beverage team, including supervision, guidance and support to achieve departmental goals.

Train and manage a team of food service professionals that meets and exceeds departmental goals and guest satisfaction.

Oversee daily operations of the department, including scheduling, inventory management and cost control.

Ensure exceptional customer service standards are maintained, addressing enquiries, feedback and complaints promptly and professionally.

Collaborate with chefs, management and colleagues to develop and update menus in line with customer preferences and budgets.

Ensure compliance with all health, safety and sanitation regulations, conducting regular inspections and corrective actions.

Monitor the department's financial performance, implementing strategies to maximise profitability.

Coordinate and oversee special events, banquets and catering service, ensuring seamless execution and guest satisfaction.

What You'll Bring

Previous experience in a food and beverage supervisory or team leader role, ideally within a hotel, resort or high-volume venue.

Strong leadership skills, with the ability to train, coach and manage a team.

A genuine passion for guest service, with the composure to handle enquiries and complaints professionally.

A solid understanding of food and beverage quality, presentation and portion control standards.

Sound financial acumen, with experience monitoring costs, revenue and profitability.

Excellent communication skills and a collaborative, team-first approach.

How You Work

Hands-on and non-hierarchical — leads from the front.

Owner's mindset — acts on data/feedback; ships improvements.

Growth mindset — learns, shares, and levels up others.

Resilient and solutions-focused — stays calm, moves fast.

Perks from Day One

As part of EVT, you unlock Elevate Perks from your first day. Parity for all levels — no ivory towers.

50% off dining and stays across EVT hotels – QT, Rydges, Atura, LyLo and more.

$2 movie tickets + discounts on Gold Class, Moonlight Cinema and Candy Bar.

Seasonal perks at Thredbo.

Rapid career growth across our hotel & entertainment network.

* Paid parental leave; community & volunteering opportunities.

Apply Now

Join Rydges Formosa Golf Resort and become an EVT experience creator, opportunity taker, the ultimate Daymaker.

Join and make a positive impact on our people, communities, and environment every day.

Send your CV and a short cover letter. We welcome applicants from all backgrounds and review applications as they come in — don't wait! We can't wait to see the places your career will go with EVT.

When you click apply, you'll be taken to our secure EVT careers portal (powered by Dayforce). This is our official system for managing applications across the EVT Group. You'll simply enter your details and answer a few quick screening questions so we can get to know you better.