Gardening & Landscaping Specialist | Plants, Projects & Garden Solutions
Job Description
About Us
Mitre 10 Whangaparaoa is part of Riviera Hardware Holdings Ltd, the largest Mitre 10 group in New Zealand. Proudly Kiwi-owned and operated, our business includes four Mitre 10 MEGA stores, one Mitre 10 store, Columbus Coffee cafés, a Distribution Centre, and a Frame & Truss Manufacturing plant.
Our Garden Centre is more than just a place to buy plants and garden products. It's where customers come for ideas, inspiration, and trusted advice to help bring their projects to life.
We're passionate about sharing knowledge, delivering great customer experiences, and creating a destination local gardeners can rely on. If you enjoy helping people succeed in their gardening and landscaping projects, you'll be joining a team that genuinely values expertise, initiative, and customer service.
About the Role
Are you the person friends, family, or customers turn to for gardening advice?
Whether your expertise comes from horticulture, nursery operations, landscaping, hardscaping, irrigation, or specialist garden retail, this is an opportunity to put your knowledge to work with one of New Zealand's most trusted retail brands. We're seeking someone whose expertise can help shape the customer experience, strengthen the wider team, and elevate our Garden Centre to the next level.
At Mitre 10 Whangaparaoa, customers rely on us for more than just products. They come to us for trusted advice, practical solutions, and inspiration for their next project. From helping someone select the right plants for a challenging space to supporting larger landscaping projects, you'll play an important role in delivering the expertise our customers value and expect. You'll work across a broad range of garden products and solutions while helping maintain a well-presented, inspiring, and thriving Garden Centre. This is a full-time role and includes at least one weekend day.
No two days are the same. You'll spend your time assisting customers with product selection and project advice, caring for plants and maintaining stock quality, merchandising and replenishing stock, maintaining high standards throughout the department, supporting seasonal displays and promotions, and sharing your knowledge with customers and team members.
Who We're Looking For
We recognise that great gardening expertise comes from many different backgrounds. You may currently work in a garden centre, nursery, landscaping business, horticultural environment, irrigation supplier, trade merchant, or another specialist garden-related role.
What matters most is your ability to share your knowledge, build customer confidence, and help people find the right solution for their project. We're particularly interested in candidates who bring specialist expertise in areas such as horticulture, plant care, landscaping, hardscaping, irrigation, or outdoor power garden equipment.
We're seeking someone whose expertise can help shape the customer experience and strengthen the wider team. Previous experience coaching, mentoring, or supporting less experienced team members would be an advantage.
Ideally, you'll bring:
Strong knowledge of plants, gardening products, landscaping and/or hardscaping
Confidence providing advice and helping customers solve problems
A genuine passion for gardening and outdoor projects
Excellent customer service and communication skills
Initiative, energy, and a hands-on approach to work
Good physical fitness, as lifting, moving, and replenishing stock is part of the role
Why Join Us
At Mitre 10 Whangaparaoa, you'll be joining a business that values knowledge, teamwork, and great customer experiences. Whether you're looking to deepen your expertise, broaden your product knowledge, or grow your career within a large and successful Kiwi-owned business, you'll find plenty of opportunities to develop.
Everyday Benefits
Competitive hourly rate based on relevant skills and experience
Generous staff purchase scheme at selected Mitre 10 and Columbus Coffee locations (eligibility applies)
Discounted food and drinks at our in-store Columbus Coffee cafés (eligibility applies)
Everyday savings on shopping, travel, dining, and more through our perks app
Growth & Development
Ongoing product and supplier training across multiple categories
Learning and development through our eLearning platform
Opportunity to broaden your expertise across plants, landscaping, garden products, and related categories
Internal career opportunities within the store and wider Riviera group
* Exposure to retail, trade, and specialist product environments
Recognition & Team
Monthly recognition aligned to company values, with rewards
Long service recognition across our Riviera brands
* Annual awards recognising outstanding contributions and performance
Apply Now
If you're passionate about gardening, landscaping, and helping people bring their projects to life, we'd love to hear from you. Whether your expertise comes from horticulture, nursery operations, landscaping, hardscaping, irrigation, or specialist garden retail, this could be the opportunity to put your knowledge to work in a role where it genuinely makes a difference.
Apply today and help create a Garden Centre that customers rely on for expert advice, practical solutions, and inspiration
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