Health Care Assistant

Provide safe, accessible, and

high-quality patient-focused care

ECG recording

• Phlebotomy
• Cannulation
• Use of point of care blood test
• machines
• Blood Glucose / Ketone Monitoring
• Urinalysis / Pregnancy Testing
• Patient Observations
• Act as chaperone where required
• Maintain appropriate stock levels in
• the unit
• Monitoring the waiting room
• Providing personal support for
• patients in the waiting room

Wound dressings

Updating the patients medical records

where appropriate

Providing assistance/training to new

members of staff to ensure the maintenance of a high-quality service, as and

when required

Ensure all clinical rooms are

adequately stocked and prepared for each session

Ensure clinical waste is removed from

clinical areas and sharps bins replaced in accordance with the Infection, Prevention & Control Policy

To demonstrate a sound knowledge of

the principles of infection control, including monthly hand hygiene audits

adhering to the highest standards when performing aseptic technique and

complying with Infection, Prevention & Control Policy

Deliver opportunistic health

promotion where appropriate

Communication

• Communicate
• effectively with patients and carers, recognising the need for alternative
• methods of communication to overcome different levels of understanding,
• cultural background, and preferred ways of communicating.

Anticipate

communication barriers and act to improve communication.

Utilise

and demonstrate sensitive communication styles to ensure patients are fully

informed and consent to treatment.

Always

ensure privacy and dignity for patients.

Provide

effective communication with all staff and external stakeholders to exchange

and disseminate information.

Provide

information and advice for patients on discharge ensuring awareness of sources

of guidance and support and provide information in an acceptable format for

patients recognising any difficulties and refer where appropriate.

Quality

Prioritise,

organise, and manage workload to maintain and promote quality.

Promote

evidence based clinical practice according to current guidelines and maintain

an appreciation of current legal and professional issues.

Support

research and audit as a means of evaluating the quality of work delivered by

self and the team to improve the experience for patients.

Improve

the quality of health care responding to national and local policies as

appropriate.

Actively

promote diversity, including race diversity in the delivery of services.

Generate

and sustain the promotion of privacy and dignity, rights and responsibilities

and take action to address any issues.

Follow

consistently high standards of infection control practice in accordance with

national and local policy especially with reference to hand hygiene and other

procedures relevant to work.

Personal Development

Identify

own professional development needs and participate in regular performance

review taking responsibility for own learning and performance.

Work

effectively with others in the service to clearly define values, direction and

policies which may impact on care delivery and support others to explore and

develop new ways of working.

Participate

in statutory and mandatory training.

Show

awareness of requirements regarding health and safety, risk management and

complaints.

Demonstrate

an up-to-date knowledge of national, local, and service issues.

Prioritise

own workload to ensure effective time management strategies are embedded within

the work.

Work

effectively and responsibly within the team to support others and explore new

ways of working.

Delegate

clearly and appropriately to ensure the principles of safe practice and

assessment of competence are followed.

Show

responsibility by ensuring own practice complies with Data Protection,

Confidentiality and Caldicott principles.

Agree

plans and outcomes to measure quality of own work.

Hours: Up to 37.5hrs per week, 7 days a

week, 08:00-20:00