Health Care Assistant
Job Description
Clinical Responsibilities
- The
- HCA works within the organisation and supports the practice nursing and
- administrative teams in the delivery of clinical and administrative services.
- This role involves working as part of the practice multi-disciplinary team,
- delivering care within their scope of practice to the entitled patient
- population.
Having
- completed the Care Certificate or equivalent qualification, the HCA will
- deliver and assist clinical staff in the provision of treatment, preventative
- care, health promotion, long-term condition management and patient education
- while also supporting the administrative team on an as-required basis.
The
HCA will work under the supervision of a registered clinician while developing
competencies in community-based care. The role is at Support Worker Level and
as described in NHS E Primary Care
and General Practice Nursing Career and Core Capabilities Framework.
Following agreed clinical protocols in
conjunction with the nursing team and referral to GPs as appropriate.
Consult with patients and their families to
undertake assessments of patient need
Deliver and assist clinical staff in the
provision of treatment, preventative care, health promotion, long-term
condition management and patient education.
Provide clinical support to registered nurses and
other healthcare professionals within the organisation
Deliver basic clinical care interventions under
supervision, supporting continuity of care and patient safety initiatives
Act as
a chaperone as required
Ensure specimens are recorded and ready for onward
transportation
Provide
support during minor operations if required.
Ensure
clinical waste is removed from clinical areas and sharps bins replaced in
accordance with the organisations IPC Policy
Work within national and local protocols where
these exist
Be
aware of your duties and responsibilities regarding current legislation and
adhere to practice policies and procedures on Safeguarding Adults and
Safeguarding Children
Recognise the boundaries of their practice and know
when and to whom patients should be referred
Support in the delivery of enhanced services and
other service requirements
Support the administrative team on an
as-required basis
Undertake
all mandatory training and induction programmes
Maintain
a clean, tidy, effective working area at all times
Attend a formal appraisal with their manager at
least every 12 months. Once a performance/training objective has been set,
progress will be reviewed on a regular basis so that new objectives can be
agreed
Participate in any audits as directed
Participate in local initiatives to enhance service
delivery and patient care
Support and participate in shared learning
Complete
opening and closing procedures if required.
Recognise emergency situations and act
appropriately to seek assistance.
Deliver key elements of public health, health
protection and promotion programmes as required that improve health and reduce
inequalities.
Prioritise own workload, and act promptly and
- effectively to meet the regular unpredictable situations that may occur within
- the role.
- Demonstrate flexibility.
- Work closely with duty and on call teams,
- promptly responding to team priorities.
Lead by example and action in relation to
behaviour, attitudes, conduct and appearance.
Report and investigate untoward incidents.
Work in close partnership with colleagues and
external agencies, to develop care management plans to improve health outcomes.
Establish and monitor own practice, identifying
auditable outcomes with the leadership team.
Maintain accurate patient records and enter onto
SystmOne using agreed templates/Read Codes.
Maintain data collection systems and participate
in audit.
Help to maintain QOF acheivements
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