Healthcare Assistant/Dispenser

About us

With the latest government announcement pledging support for the future of Pharmacy, we are now hiring new, vibrant & friendly people to join our team either as a healthcare assistant or dispensing assistant here at Arnolds Pharmacy.

Arnolds Pharmacy is an independent community pharmacy in Crediton growing from strength to strength and we pride ourselves on our pharmacy care and customer service.

There is an opportunity to be part of our enthusiastic, driven team and we are looking for someone with a positive mindset and great customer and counter / dispensary skills. If you think you would be suited to join our professional and friendly team we would love to hear from you.

Hours to be full time / flexible (including to sometimes help out on Saturdays 9am to 1pm)

Previous dispensing/ healthcare experience is preferred, but not essential as training will be provided (NVQ level 2 in pharmacy service skills) with immediate start.

Must have skills

responsible, accurate and methodical

able to pay attention to detail

able to read and carry out instructions

to be interested in people’s health

able to explain clearly to members of the public

excellent communication, customer service, IT and manual skills

Training and development

You’ll be given the training on the job such as health and safety, use of IT systems and dispensing prescriptions.

You may also be offered the chance to complete the Pharmacy services assistant (NVQ level 2).

Job Type

Full-time, Permanent

Hours per week

Full-time - Over 35 hours per week

Part-time - 26 hours per week

Salary: from £14 per hour

Benefits:

Casual/smart/comfort dress

Employee discount

Free flu jabs

Package Description

Competitive salaries

Holiday allowance including bank holidays

Opportunity to gain an NVQ 2/3 qualification

Pension scheme

Employee discount scheme

Bonus scheme

Main Responsibilities

Working alongside our knowledgeable Pharmacist and the team, you will be instrumental in the efficient delivery of pharmacy processes to ensure our customers are really taken care of. This role maintains a high level of competence to ensure the safe dispensing of medication to customers as well as being the experts that our customers can rely on.

What you’ll be doing day to day.

It’s all about providing health advice through focussed conversations with our patients, whilst giving clear and accurate answers.

Your duties will include:

Tailoring conversations with every customer to ensure they leave your pharmacy feeling informed and confident about their healthcare needs.

Delivering the technical aspects of the dispensary whilst ensuring the safe supply of medicines e.g. ordering medicines, labelling, dispensing, endorsing and collection of prescriptions.

Complying with legal and professional requirements and accepted guidance on professional practice within the company.

Seeking opportunities to engage with GPs and practice teams to promote services and items.

Delivering efficient dispensary operations and ensuring dispensing losses are minimised.

What you’ll need to have.

We’re offering you an exciting career opportunity and a chance to continue your professional journey. You will need to have an NVQ Level 2 equivalent in Pharmacy Services and may currently be or have previous experience of working as a Pharmacy Dispenser to join us.

To work within our dispensaries, you also need to have completed a Medicines Counter Assistant (NVQ2) qualification or equivalent. However, if you have not previously completed this, we’ll support your development to complete our training within 6 months of joining us.

If you are interested in further developing your professional career, we can support you towards achieving both competency and knowledge based NVQ Level 3 (QCF) qualification in Pharmacy Services to become eligible to register with the GPHC as a Pharmacy Technician. This could then lead to an Accuracy Checking Pharmacy Technician (ACPT) role. As you continue to develop your healthcare knowledge through these qualifications and roles, your pay and benefits will reflect this.

The Ideal Candidate

We're happy to consider either a Trainee Pharmacy Assistant or a Qualified Pharmacy Assistant for this role. Whether you're just starting out in the Pharmacy industry or if you're already qualified we're looking for someone who is friendly and organised with a passion for providing excellent customer service. Building relationships with your customers is key and you’ll play an important part in meeting their unique healthcare needs.

In order to be considered for the Qualified Pharmacy Assistant role it is essential that you already have a NVQ2 in Pharmacy Services or equivalent qualification.

The pharmacy of the future will look very different from the one we know today. It will play a huge role in transforming primary healthcare and we will play a central role in bringing it to life.

Education / Skills

Pharmacy Counter Training preferred but not essential if you have previous retail counter experience.

You would need to have excellent communication skills and be able to work effectively as part of a team.

You would need to have a genuine concern for patients and be able to provide outstanding care for our customers.

You must be able to work under pressure and to work within deadlines.

You need to be able work accurately and methodically and pay attention to detail.

You must have excellent customer service skills and it skills.

Responsibilities

Taking in and handing out prescriptions

Ordering items and unloading deliveries

Selling over the counter medicines

Responding to queries and referring to the pharmacist when needed

Providing health advice and sign posting to our customers

To provide fantastic patient care as a Pharmacy Healthcare Assistant / Dispenser you will work across the healthcare counter and the dispensary to where the patients' needs you most. This is a great opportunity to develop your Pharmacy career and make a difference to the lives of our patients.

Pay: £14.00 per hour

Benefits

Employee discount

* Store discount

Work Location: In person