Housekeeping Supervisor

Key Duties

To provide

daily supervision of staff ensuring daily contact with all staff on duty. To deal with and rectify minor problems

which arise on a daily basis. To have an understanding and carry out the

governments guidelines on the National

Standards of cleanliness. To take a pro-active approach to

cleaning, constantly striving to improve the quality of service provided. To carry out staff appraisals. To carry out

staff induction. To provide

comprehensive training to all new members of staff. To have an understanding of infection

control and to ensure compliance within the Department. To maintain

confidentiality at all times. To liaise with staff within the hospital

on day-to-day issues relating to the housekeeping service. To deal with complaints in the first instance. To raise with the Housekeeping Services Manager, any issues which may affect the quality of housekeeping

service.

General

Duties

To

organise and plan work rotas ensuring maximum efficiency of staff. To allocate keys and ensure key log

sheet is signed, and that returned keys are logged in. To allocate supplies of cleaning

chemicals and consumables. To be responsive to telephone requests ensuring a prompt service at all times. To authorise annual leave ensuring

minimal disruption to the service. To carry out staff return to work

interviews following a period of sickness absence and bring to the attention to

the Assistant Housekeeping Services Manager any problems. To attend departmental meetings. To re-train staff annually or more

frequently if required. To provide a mop washing

service, in line with the departmental procedures. To ensure that all staff comply with the

uniform policy. To cover areas of work in the event of staffing shortages.