HR Administrator (Full Time)

Skilled Worker, A ratingFull-timePosted 3 weeks ago

Job Description

Job Ref: HC23711

Branch: HOLIDAY INN KENSINGTON - 2515

Location: HOLIDAY INN KENSINGTON - 2515, London (West)

Salary/Benefits: £30000 - £35000 Competitive Salary, Automatic Enrolment into a workplace pension scheme, Recognition, Incentives and Awards

Contract type: Permanent

Hours: Full Time

Posted date: 28/09/2026

Closing date: 27/10/2026

Job description

Do you have a good understanding of HR and a high level of attention to detail, and would you like to join our team as a full-time HR Administrator?

Hotelcare is the UK's leading hotel support services company, and we have an exciting opportunity for a full-time HR Administrator to work on site at Holiday Inn Kensington.

We provide top-rated room attendant services to well-known hotel brands as well as boutique hotels. Hotelcare is committed to delivering a professional service, carried out by thoroughly trained staff, ensuring hotel guests receive an excellent level of care and enjoy their stay, while adhering to strict budgets and meeting hotel management expectations.

The successful candidate will provide advice and guidance to managers on a daily basis and ensure that all processes and policies are followed. We are a very busy department, as many employees come to us as their first point of contact.

Key Responsibilities

Acting as the first point of contact for all internal and external queries (email, phone and internal ticketing system)

Maintaining personnel records

Using HR systems to onboard new candidates

Providing general administration and employee data management

Handling HR cases, including disciplinaries and grievances

Working closely with the Payroll and Risk departments as well as on-site teams

Monitoring, measuring and reporting on HR matters within agreed formats and timescales

Supporting the wider HR team

Key Requirements

HR qualification, ideally CIPD Level 5

Previous experience managing employment cases (e.g. disciplinaries, grievances)

High level of attention to detail

Proactivity and the ability to work independently

Previous experience as an Administrator supporting an HR team would be an advantage

Good understanding of HR and data management

Working hours: Full time

Salary: £30,000 to £35,000

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