Information Governance Advisor

Advise Interweave on all matters relating to Information Guidance and the delivery of the Interweave portfolio of products to partners and end user organisations

Work with the Trust Information Governance team to provide professional services in the management, protection, and compliance of sensitive information and data, ensuring the organisation meets its regulatory requirements

To maintain a high standard of communication and confidentiality when handling complex, sensitive or contentious patient or staff information/issues. Using appropriate tact, diplomacy, empathy, persuasive and negotiating skills ensure issues are resolved to a satisfactory outcome in a prompt and efficient manner

To provide specialist advice and guidance on Information Governance issues within the Trust and Interweave, ensuring compliance with current legislation. This involves ad hoc advice and involvement in specific projects

Provide and disseminate advice and information to all staff e.g. Blue Light alerts, written briefings, poster campaigns etc.

Create and maintain IG related artefacts, documentation and templates

Represent the Trust at relevant local and regional meetings/conferences as directed

Be aware of topical and sensitive issues, always maintaining a high standard of communication, discretion and confidentiality when dealing with the Public, Media, MPs etc.

Be able to take formal minutes at Board Committee level meetingsAnalytical and Judgmental Skills

Be able to extract, analyse, interpret, evaluate and assess complex, contentious information in relation to information governance issues and report findings

Identify risk and assist patients and staff in quantifying the risk and suggesting how to resolve/reduce the risks. e.g. enabling them to comply with legislation

Provide and support staff and patients with specialist information governance advice during training, awareness raising, audits and projects as required

Demonstrate a range of work procedures and practices, the majority of which are non-routine, such as work allocation, problem solving for teams/units, answering queries, developing alternative or additional procedures

Liaise with designated managers across the Trust to ensure action plans are achieved and compliance is maintained. Analyse and produce reports against compliance of these, identifying risks, providing solutions

Identify and develop information asset owners and ensure compliance with legislation

Design and develop awareness raising campaigns and training materials

Regularly undertake audits, surveys, projects (some of which will be complex and ongoing) across teams/services in the Trust, reviewing, adjusting to meet agreed Trust plans/strategies and compliance with legislation and the information governance toolkit

Advanced keyboard skills for accurate production of reports, correspondence and maintenance of records and information systems

Provide advice/guidance, answer queries from patients and carers in relation to information governance issues that will require tact, diplomacy, sensitivity and confidentiality ensuring all enquiries are dealt with in a prompt and efficient manner

Involvement with patient and carers in relation to audits, surveys, projects in relation to information governance

Develop, implement and review policies, guidelines, standards, procedures within own area of responsibility, to ensure compliance with legal and regulatory requirements as defined by NHS Information Governance Toolkit. Ensure adherence of these by staff and patients, proposing any changes required to gain compliance

Adhere to all appropriate Trust policies and procedures within own role e.g. Health and Safety and financial procedures

Undertake day to day supervision/guidance/advice of staff within the team, ensure development needs are met through undertaking PDRs and ensuring completion of mandatory and statutory and role specific training

Deliver, monitor and review Information Governance Training and awareness sessions

Ensure Information Asset Owners training is completed

• Maintain the Caldicott Function Log is completed ensuring full accountability for decision and advice given
• Produce an annual report detailing compliance against the Information Governance Toolkit and other information governance areas
• Manage the Information Governance Toolkit, monitoring performance against toolkit requirements and completing the annual submission of the Information Toolkit returns
• Manage the Information Asset Register ensuring that assets are reviewed on a regular basis, identifying and managing any risks
• Provide advice on information governance issues on existing or new information systems within the Trust
• Ensure that paper and software records are disposed of in an appropriate and timely manner in line with NHs retention schedules
• Ensure information relating to own records are kept up to date within the teams electronic shared drives
• Regularly undertake audits, surveys, projects in relation to Information Governance issues
• Undertake privacy impact assessments to assess information governance issues for specific projects
• Manage own workload and priorities with significant discretion to use initiative and problem solving, guided by broad occupational policies and procedures
• Results are defined but the post holder has the autonomy to decide how best to achieve them