Infrastructure Engineer
Job Description
Infrastructure Engineer
About Lead Forensics
Lead Forensics is a leading SaaS provider specializing in B2B sales and marketing solutions. We enable our clients to discover new business opportunities and drive growth with innovative technology.
We are looking for an accomplished Infrastructure Engineer to maintain, enhance, and automate our hybrid infrastructure supporting internal operations. This is a hands-on role requiring a wide range of expertise across cloud platforms, networking, operating systems, and security, with a strong emphasis on continuous improvement and automation.
Location: Fully remote, with the requirement to be within 2 hours travelling distance to Portsmouth for occasional visits to our physical infrastructure and data centres.
Key Responsibilities
- Oversee and manage hybrid infrastructure across both cloud and on-premises environments.
- Act as the technical escalation point for the IT Support team, resolving complex infrastructure issues.
- Monitor, maintain, and improve the availability, performance, and security of infrastructure services.
- Ensure comprehensive and up-to-date technical documentation and operational procedures.
About You
- Minimum 5 years’ experience in infrastructure engineering supporting Microsoft technologies.
- Advanced Microsoft 365 administration skills, including Intune and Entra ID.
- Experience working in hybrid cloud environments, ideally with Azure.
- Proficient understanding of Active Directory, DNS, DHCP, subnetting, and identity lifecycle management.
- Deep technical expertise in one or more of the following:
- Windows Server and IIS
- Networking (switching, routing, firewalls, load balancing, WAN)
- x86 server hardware
- Infrastructure automation tools such as Terraform or PowerShell
- At least 2 years’ experience as a technical escalation point for 1st/2nd line IT support teams.
- Experience with Azure, Cloudflare, Mimecast, or Zscaler is an advantage.
- Strong analytical and problem-solving skills, able to work both independently and as part of a team.
- Proven ability to deliver projects to agreed timescales and quality standards.
- Familiarity with ISO 27001, PCI DSS, SOC 2, or similar security frameworks.
- Driving license and access to a vehicle – travel to south of England data centre locations is required.
What We Offer
- Fully remote working, with an optional hybrid model at our Cosham office.
- A fantastic company culture, living our "One Team" and "Growth" values.
- Opportunities to support the community through volunteer days, fundraisers, and charity events.
- Join Lead Forensics and help shape the future of our technology infrastructure while being part of a collaborative and ambitious team.
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