Internal Tools Quality Engineering Manager

The Platform Apps and Technologies organization delivers critical tools and services to the internal Apple engineering community that enable code contributions to all our software products. We are building a new quality organization from the ground up, with a charter of automating and evaluating our portfolio of internal experiences, and searching for a leader to establish and manage this team long-term.

This role goes beyond traditional QA management - you’ll need to be a hands-on technical leader who contributes code directly, drives a strong technical agenda and executes a quality-first strategy in close partnership with product engineering and design. You’ll use metrics and instrumentation to understand the experience of customers. And you’ll directly engage with stakeholders to further validate our products: the mission here is not just preventing defects, it’s about improving the tools that our internal engineers depend on day-to-day and understanding their biggest pain points.

This role is crucial to how we build trust in our tools and services. You’ll shape not only the systems that validate quality, but the culture that sustains it.

**Description**

• Establishing a team: recruit and hire a new team in Vancouver, bringing together a strong and diverse group of internal and external candidates. Once established, foster a culture of continuous feedback, personal development mentorship and career growth.
• Driving our overall quality direction: defining and owning strategy, establishing standards and testing methodologies, release criteria and customer signal.
• Being hands-on with technical contribution: design, implement and maintain automated testing systems that can represent end-to-end experience, overall reliability and performance of our products.
• Taking a data-driven and scientific approach: relying on meaningful quality metrics (e.g., defect trends, coverage, flakiness, reliability signals, customer-impacting issues), using data and experimentation to identify root causes and validate improvements, continuously evaluating and evolving our tools processes and practices.
• Upholding a high bar: remaining accountable for shipping high-quality features and capabilities to our customers, involving stakeholders early and representing customer needs, and staying connected to the internal engineering community to understand the real world problems customers face.

","responsibilities":"Proven experience leading quality or test engineering for complex tools, platforms, or services

Experience hiring and building teams, especially in ambiguous or early-stage environments

Strong software engineering background, with the ability and desire to write and review production-quality code

Experience building or evolving test frameworks, CI/CD systems, and quality-related infrastructure

Demonstrated success using data, metrics, and experimentation to drive quality improvements

Deep curiosity about how systems behave in the real world and how customers actually use tools at scale

Excellent collaboration and communication skills, with a track record of effective cross-functional partnership

**Preferred Qualifications**

In-depth knowledge of Apple developer ecosystem including Xcode, Swift, XCTest, and swift-testing

1-2 years of experience leading quality engineering projects as a manager or a tech lead

Experience testing large distributed systems

**Minimum Qualifications**

3-5 years of experience as a quality engineer or equivalent role

Working experience with continuous integration systems and developer productivity tools

Ability to write tests in languages like Python, Swift, Objective-C, or Java

Experience writing automated tests for both client applications and backend services

Ability to both understand and communicate concepts related to large, complex systems

Working knowledge using metrics to measure software quality

BS in Computer Science or equivalent experience

Apple is an equal opportunity employer that is committed to inclusion and diversity. Apple provides reasonable accommodations to applicants with disabilities. Apple is a drug-free workplace.

**Pay & Benefits**

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $158,100 and $287,400, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple Inc.'s discretionary employee stock programs. Employees are eligible for discretionary restricted stock unit award recommendations, and can purchase Apple Inc. stock at a discount if voluntarily participating in Apple Inc.'s Employee Stock Purchase Plan. Participation in Apple Inc.'s discretionary stock programs is governed by Apple Inc.'s stock plans and agreements and are not part of local employment contracts or compensation.

You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.

Note: Apple benefit and compensation programs are subject to eligibility requirements and other terms of the applicable plan or program.