IT Field Engineer - Christchurch

Accredited employerPosted 3 weeks ago

Job Description

Summary

We are seeking a dedicated IT Field Engineer to join our team in Christchurch. This permanent, full-time role is essential for providing on-site technical support and solutions to our clients. The ideal candidate will play a crucial role in ensuring the smooth operation of IT systems, contributing to the overall success of our business by delivering exceptional service and technical expertise.

Note: This role will be based at one of our High schools.

Responsibilities

Provide on-site technical support for hardware and software issues.
Install, configure, and maintain IT equipment and systems.
Diagnose and resolve technical problems in a timely manner.
Collaborate with clients to understand their IT needs and provide tailored solutions.
Conduct regular maintenance and updates on IT systems.
Document all support activities and maintain accurate records.
Assist in the implementation of new technologies and upgrades.
Train clients on the use of IT systems and software.

Qualifications

Associate degree in Information Technology or a related field.
Proven experience in a technical support role, preferably in the IT industry.
Strong understanding of computer systems, networks, and software applications.
Excellent problem-solving skills and attention to detail.
Effective communication and interpersonal skills.
Ability to work independently and as part of a team.
Willingness to travel to client sites as required.

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Fusion Networks Limited

Immigration New Zealand

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