ITOM Product Owner

Job Description

Job Title: ITOM Product Owner

City: Dallas

State/Province: Texas

Posting Start Date: 4/28/26

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description

**Job Description**

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**Role Overview**

**Role Type: Full Time**

The **ServiceNow Product Owner for ITOM / CMDB / ITAM** leads the **strategy, roadmap, and value realization** of Corning's ServiceNow IT Operations Management (ITOM) and Configuration Management Database (CMDB) product portfolio, extended to encompass IT Asset Management (ITAM) capabilities including Hardware and Software Asset Management. This role is accountable for defining and executing a product vision that enables **enterprise visibility, service mapping, event correlation, and AI-driven operational intelligence** , while ensuring **high-quality, trusted CMDB data** that supports comprehensive asset lifecycle management and compliance across hardware and software assets.

Operating within a **Product Operating Model** , the Product Owner serves as the **single point of accountability** for all ITOM, CMDB, and ITAM outcomes — including **backlog prioritization** and cross-functional stakeholder alignment — to maximize the platform's business value. This is a **high-impact, immediate-need position** at the center of Corning's digital transformation initiatives, data governance efforts, and AI-enabled IT operations. The role partners across business and engineering teams to **translate strategic objectives into product capabilities** , prioritizes investments based on value, and ensures delivery of measurable outcomes aligned to enterprise goals.

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• Skill upgradation and competency building
• Clear wipro exams and internal certifications from time to time to upgrade the skills
• Attend trainings, seminars to sharpen the knowledge in functional/ technical domain
• Write papers, articles, case studies and publish them on the intranet

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**Deliver**

**No.**

**Performance Parameter**

**Measure**

1.

Contribution to customer projects

Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT

2.

Automation

Process optimization, reduction in process/ steps, reduction in no. of tickets raised

3.

Skill upgradation

# of trainings & certifications completed, # of papers, articles written in a quarter

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Mandatory Skills: ServiceNow ITOM Service Mapping .

Experience: >10 YEARS .

The expected compensation for this role ranges from $100,000 to $185,000 .

Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.

Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.

Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.