Leading Hand - Mechanical

Company description

At Komatsu New Zealand, you'll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encourage people with diverse backgrounds to apply for this role.

Komatsu is a global leader in the manufacture and servicing of heavy equipment, with a strong presence across New Zealand and Australia. Join a business that provides opportunities to develop your technical and leadership skills while working alongside experienced industry professionals.

Job description

We are looking for an experienced Leading Hand - Service to join our Greymouth team.

This is a hands-on leadership role supporting a team of five mechanics and working closely with the Service Supervisor to keep day-to-day service operations running safely, efficiently and productively.

You'll spend around 60% of your time hands-on with the team and 40% supporting leadership, planning and coordination. The role has a strong field service focus, with a mix of workshop and customer-site work across the West Coast.

Our customer base is primarily mining, with additional quarry and agricultural customers, providing a varied mix of heavy equipment service and maintenance work.

Role Located: Greymouth, NZ

What you'll be doing

Provide day-to-day technical leadership, guidance and support to a team of five mechanics.

Remain hands-on with repairs, diagnostics, servicing and maintenance of heavy equipment.

Coordinate workshop and field service work, including job planning, scheduling and progress.

Manage WIP and support jobs through to completion, including opening and closing jobs.

Work with customers and technicians to understand requirements and keep work progressing.

Support parts ordering and ensure technicians have the resources required to complete work.

Provide on-the-job coaching and support to technicians and apprentices.

Promote safe working practices, quality standards and a positive team environment.

Komatsu can provide you with the following:

At Komatsu, we have proven career pathways into various exciting fields. We are committed to creating a learning culture and consider the support and recognition of training, learning, development & education as fundamental to achieving your goals. We also provide a range of services and benefits to assist our employees in their personal and professional lives, such as:

Kiwisaver employer contribution matched to employee contribution up to 10%.

Life and disability insurance.

Free annual medical check.

Flexible working hours where practical.

16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits.

Access to an array of technical training, personal development and upskilling.

Plenty of discounts across retail, automotive, travel & health products.

$3000 referral payment for referring a successful new employee to Komatsu.

What we're looking for

A trade-qualified Heavy Equipment, Automotive Diesel or similar technician, ideally NZ Level 4 or equivalent.

Previous Leading Hand, supervisory or senior technician experience, with the ability to guide and support a team.

Strong mechanical, hydraulic and electrical fault-finding capability.

Experience working on heavy mobile equipment. Mining, quarry, agriculture or similar industries will be highly regarded.

Strong communication and customer service skills, with the confidence to liaise directly with customers.

Komatsu experience is preferred but not essential - experience with other heavy equipment OEMs will be considered.

Ready to get started? Simply hit the apply now button!

Komatsu offers a zero-harm culture in the workplace and a competitive remuneration package. We employ people with different skills, abilities, cultural backgrounds, experiences, preferences, and ethnicities from different generations.