Maintenance Manager - Residential Properties

Maintenance Manager - Residential Properties

Multi-site – Auckland wide

About the role

Reporting to the Assets & Facilities Manager, you will oversee maintenance, repairs and compliance across a portfolio of residential and transitional housing properties in Auckland. Combining hands-on maintenance with contractor coordination, you will ensure each property meets required standards, legal landlord obligations and the terms of its tenancy agreement or lease.

We value learning and growth. You will be supported on your unique journey through mentoring and on the job development as part of the wider Mission community committed to meaningful, values-led work.

What we offer

Opportunities to strengthen cultural connection through weekly Kapa Haka, waiata, and monthly romiromi.

Access to EAP & external supervision.

“Mission Leave” provides an opportunity to focus on wellbeing along with annual and sick leave.

Tangihanga leave.

Access to sick leave from your 1st day of employment. Ongoing training and development.

Staff discounts at Auckland City Mission Op Shops and Pharmacy.

Access to low cost, fresh produce through the Mission Grocer.

Convenient access to public transport and discounted parking options.

Opportunities for career progression within the Mission.

What you will be doing

Coordinate planned and preventive maintenance across all sites, triaging and prioritising requests.

Visit sites to assess and scope the required work, take measurements, quantify needs, obtain quotes and apply the correct work codes.

Oversee contractors on site, verify completed work meets specifications and standards, and approve it.

Keep tenancy managers, owners and internal stakeholders regularly informed of job progress.

Monitor maintenance costs against each property's budget and flag potential overruns early.

What we are looking for

A trade qualification or practical knowledge of building, construction or a related trade, plus at least two years’ experience in property or facilities maintenance, property management, or residential tenancy support.

Capacity to demonstrate through actions commitment to Te Tiriti o Waitangi and the Mission’s values of Manaakitanga, Atawhai, Rangapū and Mana Tika, Mana Ōrite.

Knowledge of landlords’ obligations under the Residential Tenancies Act and Healthy Homes Standards.

Proficiency in Microsoft 365 applications—including Excel, Outlook, Word and Teams—and job management systems or apps.

* A current full New Zealand driver licence.

We recognize that skills, experience and knowledge can be gained in a number of ways. This may include paid or voluntary work, experience undertaken through your church, marae, iwi or whānau responsibilities, or other community roles.

About the Organisation

Auckland City Mission – Te Tāpui Atawhai works alongside people in Tāmaki Makaurau facing poverty, homelessness, hunger, and isolation.

With over 100 years of service, we deliver integrated support across housing, food, health and recovery, supporting tens of thousands of Aucklanders every year. Our work is grounded in Te Tiriti o Waitangi and guided by our values; Manaakitanga, Rangapū, Atawhai, and Manatika/Mana Ōrite.

We believe in people, collective responsibility, and hope - and invite those who share our values to join us.

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For a copy of the Job Description visit jd.pdf