Manager (Cafe & Restaurant)
Job Description
Permanent Full Time Role with 37.5 Hours per Week Guaranteed
Role Summary
We're looking for a confident and motivated Manager who thrives in a fast-paced hospitality environment and enjoy leading from the front.
The Manager supports the Cafe & Restaurant in leading front-of-house operations and delivering consistently high service standards. This role provides management coverage, leads shifts, coaches team members on the floor, and ensures operational procedures are followed during daily service.
This position is a hands-on leadership role, focused on execution, people support, and service excellence, while developing the skills and confidence required to progress into a senior management role.
Our Purpose
At Logans, we do food the right way. We showcase sustainably farmed salmon with pride, care for our environment, and welcome every guest with genuine Kiwi hospitality. As a Manager you will play a key role in delivering warm, seamless, and memorable guest experiences.
Key responsibilities
Provide managerial coverage during assigned shifts
During assigned shifts, arrange purchasing and where required, provide feedback on menu item pricing
Execute and lead service shifts, ensuring service standards and procedures are upheld
Act as the primary point of contact for on-shift decision-making and issue resolution
Support smooth service flow and coordination between FOH and BOH
Select, train, coach and support team wait staff
Receive and discuss with customers to assess meal and beverage satisfaction and service standards
Role model positive behaviour, professionalism, and guest-focused service
Greet guests, take orders, and manage reservations or tour bookings where required
During assigned shifts, plan and organise special functions based on customer demand
Provide clear direction and feedback to support performance on shift
Complete and oversee operational checklists (open, service, close)
Ensure Logan's dining facilities comply with service standards, health & safety, and company procedures
Maintain accurate stock control, financial transactions, and correct handling of consumables and supplies
About you
Previous 3 years work experience in a managerial role within a cafe, restaurant or hotel setting.
Strong customer service and communication skills
Confidence leading teams in a fast-paced environment
Reliable, organised, and calm under pressure
Comply with all company policies, procedures, and legal obligations
Present professionally and role model hospitality values
Demonstrate commitment to health, safety, and wellbeing at work
Must be eligible to live and work in New Zealand
Why Join Us?
- Work in a stunning alpine location with great value staff accommodation available
- Be part of a sustainability-led, premium food and tourism business
- Opportunities for career growth and development
- Supportive leadership team and positive workplace culture
- Join a destination brand recognised for delivering outstanding hospitality experiences
- Make a genuine impact on both guest experience and team success
- About Us
We operate with purpose, accountability, and pride, always striving to deliver exceptional experiences while showcasing New Zealand's finest Chinook salmon.
At Logans, we welcome every guest with genuine Kiwi hospitality and take pride in creating memorable experiences that connect people to place. As a Food & Beverage Supervisor, you'll play an important role in bringing that culture to life every day.
Apply Now
If you're ready to step into a leadership role, inspire your team, and help create exceptional guest experiences every day, we'd love to hear from you. Join us and be part of something special.
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