Medicines Delivery Driver

Based: Mereside Medical Sites, Staploe and Cathedral Medical Centres and Haddenham Surgery

Basis: Permanent, part time, up to 30 hours per week (FTE = 37 hours per week), job share applicants welcome we are particularly interested in applicants seeking approximately 15 hrs per week

Salary: £12.82 per hr

Eligibility: You must be eligible to work in the UK, full UK driving licence with no disqualifications and an acceptable driving record, and be able to undertake delivery driving as required.

About Us

Mereside Medical is a flourishing group of three East Cambridgeshire practices in Ely, Haddenham and Soham, together serving c.45,000 patients. As a group, weve grown rapidly and now employ more than 170 people across the three practices. We are people-centred in our approach to work and believe that every contact that a patient has with our staff is as valuable as the next in the patient journey. We believe in clinical excellence, and that general practice is the cornerstone of well-being in our community. We are innovative and forward-looking, and we embrace technology to enable more effective, efficient, and connected ways of working to deliver ever better outcomes for our patients.

Our goal is to deliver on the ambitions laid out in the NHS 10 year Health Plan for England in a way that is locally relevant, valued by patients, and satisfying for our staff. In addition to our core general practice work we run a large clinical research trials unit and we work closely with the ICB to develop innovative ways to improve local service provision. We are the lead practice for one of the two local PCNs and are represented in both.

We are proud to be the host organisation for the NIHR Greater Cambridge & Suffolk Commercial Research Delivery Centre (Primary Care), one of only 14 in England. This prestigious designation recognises our commitment to accelerating commercial clinical research delivery for health and economic benefit across our region.

The Role

To provide a safe, secure, reliable and courteous delivery and transfer service for dispensed medicines and stock.

The post holder will deliver medicines using the provided vehicle to patients at their homes or other agreed locations and transport medicines and authorised items between sites, in accordance with practice procedures and relevant Standard Operating Procedures (SOPs).

The role includes, where specifically authorised and trained, the secure transport of Controlled Drugs (CDs) and cold-chain medicines.

The post holder is responsible for maintaining the security, confidentiality and integrity of medicines and other associated information throughout each journey, accurately recording deliveries and transfers, and promptly escalating any concerns or incidents.

The post holder does not provide clinical advice, make clinical decisions, alter medicines or make substitutions.

Your Responsibilities

• Patient and Inter- Site Deliveries
• Prepare and deliver medicines safely to patients and agreed locations
• Transport medicines, authorised dispensary and other items securely between sites and agreed locations
• Use the three-point check to confirm the correct patient/address or authorised recipient before handover
• Use the approved Delivery App/system to record routes, deliveries, transfers and failed deliveries
• Maintain secure custody of medicines and other items and protect them from loss, damage, unauthorised access and inappropriate environmental conditions
• Provide a professional and respectful service and refer all medication or clinical queries to the dispensary
• Never leave medicines or other items unattended or in an unauthorised location.

Controlled Drugs and Cold Chain

• Transport Controlled Drugs and cold-chain medicines only when appropriately trained, assessed and authorised
• Follow the relevant SOPs and approved transport, security and handover procedures
• Use approved containers/equipment for cold-chain medicines and protect them from temperature excursions
• Immediately report any loss, discrepancy, damage, suspected tampering, failed delivery, delay or temperature concern
• Do not make decisions about the suitability of medicines; refer concerns to the dispensary.

Confidentiality, Records and Incidents

Maintain patient confidentiality and comply with information-governance requirements

Keep medicines, paperwork and electronic devices secure and use only approved systems

Maintain accurate delivery, transfer and handover records

Recognise and promptly report incidents, near misses, safeguarding concerns or any issue affecting medicine security or patient safety

Return undelivered medicines, required paperwork and any other items to the dispensary promptly and securely.

Vehicle, Safety and Equipment

Drive safely and comply with road traffic law and practice requirements

Maintain a valid UK driving licence and undertake required vehicle checks

Keep the provided vehicle, medicine storage areas and delivery equipment clean and secure

Follow lone-working, personal-safety and safeguarding procedures

Report vehicle or equipment defects promptly.

Other Duties

Support agreed non-delivery tasks such as:organising delivery bags, returning signed paperwork, checking delivery equipment

Undertake other reasonable duties consistent with the role, training and scope of practice.

You should have or be

• Full UK driving licence and ability to undertake delivery driving as required
• Reliable, organised and able to work independently
• Good communication skills and a professional, respectful manner
• Able to follow SOPs and written procedures precisely, particularly those relating to confidentiality, medicine security and patient safety
• Comfortable using mobile/IT systems, including the approved Delivery App/system
• Able to handle confidential information appropriately
• Able to recognise and promptly escalate problems, incidents and situations outside their authority
• Able to work flexibly to support scheduled patient deliveries and inter-site transfers.

It would be an advantage if you also

Experience in healthcare, pharmacy, dispensary or regulated deliveries

Experience handling medicines, cold-chain items and/or secure deliveries

Experience of working across multiple sites

Knowledge of the local area

Experience using route-planning or delivery-recording systems.

This is not meant to be an exhaustive list of duties. The need for flexibility is required, and the post holder is expected to carry out any other related duties that are within the employee's skills and abilities whenever reasonably instructed.

If you are interested in this role please send a CV and covering letter to:

[email protected]

Closing date: 23 October 2026 Please note we reserve the right to close this vacancy early.