Outreach Officer

Outreach Officer

Department: Marketing & Student Recruitment

Location: Openshaw

Position Type: Permanent, Full-Time, Office Based

Working Hours: 37.5 hours per week

Working Pattern: Monday to Friday, 9:00am to 5:00pm

Reports To: Marketing Manager

About UK Management College

UK Management College (UKMC) is a growing higher education provider offering a range of business-focused and professional programmes. Our focus is on delivering practical, career-driven education that prepares students for real opportunities in industry. We work with experienced academics, established professionals, and industry partners to ensure our courses remain relevant, supportive, and high-quality.

The Role

• The Outreach Officer plays a key role within the Marketing & Student Recruitment team, supporting the growth of UKMC's presence across schools, colleges, community organisations, businesses, and local networks.
• The postholder will be responsible for sourcing outreach opportunities, building partnerships, supporting events, and generating prospective student leads while promoting UKMC within the wider community.
• This position requires an enthusiastic, proactive, and people-focused individual who is confident engaging with a variety of audiences, building professional relationships, and representing UKMC externally.
• The role contributes directly to student recruitment, brand awareness, community engagement, and partnership development objectives.

Key Responsibilities

• Outreach, Partnerships & Relationship Building
• Identify and source relevant schools, colleges, community organisations, businesses, events, and networking opportunities.
• Build and maintain professional relationships with schools, organisations, event organisers, and community groups.
• Make initial contact, arrange meetings, and develop opportunities for partnerships, student referrals, and collaboration.
• Manage outreach opportunities from initial contact through to engagement, follow-up, and ongoing relationship management.
• Maintain accurate records of contacts, opportunities, follow-ups, and outcomes.

Events, Community Engagement & Lead Generation

• Source and support UKMC's participation in careers fairs, education events, community activities, and other relevant events.
• Represent UKMC professionally and engage with prospective students, parents, professionals, and the wider community.
• Communicate UKMC's courses, study options, and student opportunities clearly and confidently.
• Generate and accurately capture prospective student enquiries through events and outreach activities.
• Follow up with leads and work closely with the Lead Conversion team to support progression towards application.
• Support UKMC's community engagement and social responsibility initiatives.

Marketing & Business Development Support

• Support outreach activity in line with UKMC's wider marketing and student recruitment objectives.
• Identify opportunities to increase UKMC's brand awareness and visibility within the community.
• Assist with outreach materials, presentations, and event resources.
• Provide feedback on prospective student interests, questions, and market opportunities.
• Develop business development and sales opportunities through networking, relationship building, and partnership activity.

Knowledge & Experience

• Previous experience in sales, business development, outreach, recruitment, events, customer engagement, or a similar role.
• Strong communication, networking, and relationship-building skills.
• Confidence in approaching new organisations and developing professional relationships.
• Strong organisational, planning, and follow-up skills.
• Ability to manage multiple contacts, partnerships, and opportunities simultaneously.
• Commercial awareness and an understanding of lead generation and conversion processes.
• Experience working towards measurable outreach and recruitment objectives.
• Good IT and administrative skills.
• Experience within higher education, further education, or student recruitment would be advantageous.
• Experience working with schools, colleges, community organisations, or external partners is desirable.
• Experience using CRM or lead management systems is desirable.

Skills & Competencies

• Excellent verbal and written communication skills.
• Professional and confident approach when engaging with stakeholders.
• Strong networking, influencing, and presentation skills.
• Proactive and self-motivated approach to work.
• Strong organisational and time management skills.
• Results-focused with commercial awareness.
• Ability to work independently and collaboratively within a team.
• Professional and positive ambassador for UKMC.
• Ability to build and maintain long-term working relationships.
• Flexible and adaptable approach to supporting events and outreach activities.

Benefits

• 28 days annual leave (including bank holidays)
• Pension Scheme
• Professional development opportunities
• Career progression opportunities within a growing higher education organisation
• Supportive and collaborative working environment
• Free onsite parking
• Access to academic resources and support networks
• Staff engagement, recognition, and wellbeing initiatives
• Modern working environments and resources
• Opportunity to contribute to the continued growth and success of UK Management College

How to Apply

If you are a motivated and relationship-focused professional with a passion for community engagement, student recruitment, and partnership development, we would love to hear from you.

Apply today and become part of a dedicated Marketing & Student Recruitment team, helping to expand UKMC's presence within the community while supporting prospective students on their journey into higher education.