Patient Access Coordinator 3062520 I.Html

To support a growing behavioral healthcare practice, the full-time Patient Access Coordinator will manage the registration process for outpatient services, handle a high volume of calls, and ensure accurate documentation and scheduling of patient appointments in a remote environment.

##### Key responsibilities

Handles a high volume of incoming and outgoing calls to facilitate a positive customer/patient experience

Accurately documents patient demographic and health information into the electronic health record system

Schedules appointments based on intake assessments and provider availability

##### Required qualifications

High school diploma or equivalent required; Associate's degree in Health Administration or related field preferred

One year of customer service or call center experience required, with an emphasis in healthcare preferred

Knowledge of medical terminology, medical insurance, or medical billing preferred

Experience with Microsoft Office Suite required

Bilingual (Spanish/English) preferred