Payments Support Specialist 3065668 I.Html

Processing client payment requests, the full-time Payments Support Specialist will manage transactions, interact with payment providers, and ensure compliance with regulations while working remotely on a flexible schedule.

##### Key responsibilities

Process client requests related to payments, including deposits and withdrawals, escalated by first-line support

Check transaction statuses and interact with payment providers using predefined templates

Record actions in internal systems and prepare shift reports detailing processed requests and issues identified

##### Required qualifications

Basic understanding of payment systems, including deposits, withdrawals, and bank transfers

Experience as a confident PC user, familiar with CRM systems, admin panels, and Google Sheets

Intermediate English proficiency for reading system messages and correspondence

Ability to work night shifts or on a shift schedule

Attention to detail and a sense of responsibility