Platform Integrity Lead 3062498 I.Html
Job Description
As a full-time Platform Integrity Lead, the successful candidate will manage the cross-functional incident management process for Spotify's Ads business, ensuring effective resolution of ad serving issues while collaborating with various teams to protect revenue and enhance client relationships.
##### Key responsibilities
Own and evolve the incident management process, ensuring coordinated and effective resolution of ad serving issues
Act as the central coordination point across multiple teams, including Ads R&D, Sales, and Marketing
Identify trends in ad serving issues and partner with technical teams to implement long-term solutions
##### Required qualifications
7+ years of experience in ad operations, product operations, or related roles within digital advertising
3+ years of experience with programmatic advertising or technical ad systems
Understanding of ad serving, measurement, billing, and order management systems
Experience in building and improving operational processes in fast-paced environments
Familiarity with incident management tools such as Jira or CRM systems
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