Portering & Transport Supervisor

JOB SUMMARY

• Responsible
• for the development and provision of an effective, efficient and well
• coordinated Porter/Transport support service to the Trust and also to other NHS
• service users through Service Level Agreement and formal contracts.

JOB

DIMENSIONS

Budget manager

for Transport/Porters Services

Line manager

for Driver/Porters

Manage Service

Level Agreements

Manage

External Contracts

KEY RESULT

AREAS

• Constantly
• review the service and implement new methods of service delivery to ensure that
• a cost effective quality service provision to both clients and staff can be
• developed and maintained.

Lead and

• motivate this highly reactive support service, where team work and
• communication is essential.
• To manage,
• motivate and empower a team of well-trained staff, that are receptive to change
• and dedicated to achieving Trust performance targets through SLAs and formal
• contracts.

Carry out

staff appraisals, develop and implement Personal Development Plans for team

members to meet the objectives of the organisation and the individuals.

Provide Senior

Managers with submissions for service developments and assist with long and

short term business plans.

To act as

primary point of contact for Porter/Transport Services and liaise with Service

users within the Trust and other local NHS organisations through Service Level

Agreements on delivery of service provision.

Actively

develop and maintain effective communication links with other Heads of

Department.

To encourage

and develop a culture of excellent customer service and promote a professional

and caring image, recognising the contribution of such services to the overall

client experience.

To develop and

maintain all risk assessments associated with the service are carried out and

outcomes are communicated to relevant staff.

Manage the

financial budget of the Services in compliance with Trust financial procedure

controls, raising requisitions and authorise payments for services provided.

Responsible

for relevant Health and Safety matters associated with the Transport/Porter

services ensuring effective provision of staff awareness and training.

Prepare and

manage local Health and Safety Plans in line with Trust Health and Safety

Policies, Legislation and Statutes.

To be

responsible for the management and control the waste compound ensuring all

types of waste is removed and recorded in compliance with legislation

(Hazardous Waste Regulations).

To develop and

implement effective waste segregation and minimisation arrangements throughout

the trust maintaining detailed information and reporting on Waste Management

Performance.

Contribute to

Business Continuity Plans.

Assist in the

development of Green Travel Plan.

Responsible

for management of Taxi Contract.

Responsible

for providing a transport service in accordance with Trust Transport Policy,

Transportation of Dangerous Goods.

Ensure all

documentation relating to Carriage of Dangerous Goods is monitored.

COMMUNICATION

WITH OTHERS

• All Business
• Unit Directorates
• Estates and
• Facilities Personnel
• Infection
• control

Occupational

• Health
• External
• Service Contractors
• Procurement
• and Supplies

Contracted

Service Supplies

External

Suppliers

The job

description is not an exhaustive list. It is subject to change in light of

service developments and in consultation with the post holder and his/her

manager.

For full details of the role please see the supporting documents attached.