Presales Executive

We are seeking a motivated and experienced Presales Executive to join our Wipro team. The successful candidate will be a highly organized, detail-oriented individual with the ability to balance multiple priorities. This role requires excellent communication and customer relationship skills, and an in-depth knowledge of our products and services.The Presales Executive will be responsible for supporting the sales process for our services and products by providing technical and sales support and expertise to our customers. As part of this role, the Presales Executive will provide customer demonstrations, webinars, and product presentations.The ideal candidate should have a Bachelor’s degree in Computer Science, Information Technology, or Business and a minimum of two years of experience in pre-sales and/or customer service. The successful candidate will have a strong understanding of software applications and be comfortable using CRM and other technical tools. Additionally, the Presales Executive should have excellent customer service, communication, and problem-solving skills.

Responsibilities

Provide technical and sales support to customers

Develop and deliver product presentations and customer demonstrations

Manage customer questions and inquiries in a timely manner

Research and understand customer requirements and provide appropriate solutions

-Serve as a point of contact between customers and the sales team

-Maintain and update customer records in a CRM system

Create and maintain relationships with customers

Develop and maintain in-depth knowledge of products and services

Monitor customer feedback and market trends to identify areas of improvement

Generate sales reports and analyze data to identify business opportunities

Develop strategies to increase customer retention and loyalty

Assist with marketing campaigns and promotional activities

Wipro is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.