Product Manager
Job Description
VTNZ is an iconic New Zealand brand which leads the way in the provision of vehicle inspection and driver testing services. Being one of NZ's largest privately-owned businesses, with the support of global parent company DEKRA, VTNZ offers a unique opportunity in the Wellington market for an experienced and commercially driven Product Manager to join our team in Wellington. This is an exciting opportunity to take ownership of a diverse product portfolio and drive innovation, growth, and customer value within a dynamic service environment. Some travel may be required as part of this role.
About the Role
This isn’t a traditional product management role - we’re a fast-moving, customer-focused team that values action over bureaucracy. While we apply strong product management principles, we take a practical, hands-on approach, getting ideas in front of customers early and often to learn what works.
Rather than relying on lengthy research cycles, focus groups or heavy processes, we design, prototype, pilot and build, using real-world customer feedback to shape our decisions. We move quickly, iterate continuously, and focus on delivering meaningful value at pace. If you enjoy rolling up your sleeves, solving problems collaboratively, and seeing your ideas come to life, you’ll fit right in
Reporting to the National Customer Care Manager, you will be responsible for managing the full product lifecycle – from strategy and development through to performance monitoring and continuous improvement. You will play a key role in identifying market opportunities, leading product innovation, and delivering campaigns that enhance profitability and customer experience.
Key responsibilities include
Leading new product development initiatives and bringing ideas to market
Managing and optimising a portfolio of products and services through strategic planning and analysis
Conducting product performance reviews, including SWOT, pricing, and lifecycle analysis
Developing product campaigns, including strategy, guiding execution, and performance tracking
Managing relevant supplier, partner and customer relationships
Collaborating with internal stakeholders across sales, marketing, customer care, operations, finance, and technology
Driving product and service innovation aligned with customer needs and market trends
About YouTo be successful in this role, you will bring:
Preferred minimum of 2-3 years' experience with product development, marketing, sales, or a combination of these areas
Strong understanding of innovation and development, sales and marketing
Excellent analytical, research, and problem-solving skills
Strong communication and stakeholder engagement abilities
High level of organisation with the ability to manage multiple priorities
Proficiency in Microsoft Office or equivalent tools
Flexibility and willingness to travel as required
You are a proactive, self-motivated professional who thrives in a collaborative environment and is passionate about delivering results and continuous improvement.
Why VTNZ?
At VTNZ, we're all about helping keep people and vehicles safe on New Zealand roads. We are a diverse, tight knit team known for our ‘can-do, will-do’ culture and fun-loving attitude.
We offer some awesome benefits including a competitive remuneration package along with ongoing training from our award-winning training team and career progression opportunities. We also provide free WoF checks, medical insurance, free roadside assistance, and some great supplier discounts too!
Apply Now
If you’re ready to take the next step in your product management career, we’d love to hear from you! Applicants must have valid New Zealand working rights to be considered for this position.
If you have any queries or would like a copy of the Position Description, please contact Elisha on 04 495 2364 or email [email protected]
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