Program Lead Performance Center 3062508 I.Html

Seeking a strategic and operationally-focused leader, the full-time Program Lead, Performance Center will build and refine the operational framework, drive accountability across initiatives, and partner cross-functionally to ensure high performance and customer success in a hybrid work environment.

##### Key responsibilities

Build and refine the operational framework for the Performance Center to ensure commitments to partners are met

Drive the operational cadence by facilitating daily standups, weekly syncs, and seasonal readiness reviews

Define and track strategic operational metrics to measure success and ensure efficient scaling of the team

##### Required qualifications

At least 8 years of experience in Operational Leadership, Program Management, or Engineering Management in high-volume internet traffic or cloud environments

Proven ability to drive cross-functional initiatives to completion with exceptional operational rigor

Demonstrated executive presence and ability to influence C-suite stakeholders

Strong analytical mindset with a focus on data-driven decision-making

Experience in navigating competing priorities across Finance, Product, and Engineering teams