Project Manager Customer Engineering 3060269 I.Html

To support a growing healthcare technology company, the full-time Project Manager, Customer Engineering will manage the end-to-end operational execution of customer implementations, including data loading, application configurations, and cross-functional coordination, in a remote environment.

##### Key responsibilities

Lead operational execution of customer implementations from kickoff through go-live, coordinating various technical setups

Partner with the Implementation team to ensure all Customer Engineering activities are scoped, scheduled, and executed as expected

Drive cross-functional coordination to keep implementation activities sequenced and on schedule across multiple accounts

##### Required qualifications

5+ years of project or program management experience, preferably in a SaaS or healthcare technology environment

Demonstrated experience in managing multiple concurrent customer delivery programs, including planning and risk management

Hands-on expertise with JIRA for ticket management and Agile delivery methodologies

B.S. or B.A. in business, engineering, computer science, or a related field

Strong knowledge of governance artifacts such as status dashboards and RAID logs