Virtual Vocations, Inc.

Property Casualty Insurance Agent 3056521 I.Html

Virtual Vocations, Inc.

Verified Visa SponsorPosted 1 months ago

Job Description

Providing exceptional customer service, the full-time remote Customer Care Agent will manage inquiries related to insurance and non-insurance matters through various communication channels while processing new enrollments and claims.

##### Key responsibilities

Deliver outstanding customer care across phone, email, text, chat, and social media

Utilize problem-solving skills to address customer issues and maintain positive relationships

Process new customer enrollments, claims, and fulfillment tasks in compliance with company policies

##### Required qualifications

Prior experience in a customer service role with significant customer interaction

Existing Property & Casualty Insurance License

Experience with ticketing software (e.g., Zendesk, Kustomer, Gladly)

Strong administrative and computer skills

Entrepreneurial interest and a passion for pets

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