Quality Assurance Analyst / Hybrid / Boston, MA

This is a contract Quality Assurance (QA) Analyst opportunity in the United States supporting enterprise Windows, web-based, and Salesforce applications for a large, multi-division organization. The role focuses on functional, regression, and integration testing within Agile, Iterative, and Waterfall environments.

This opportunity is ideal for an experienced QA Analyst who wants to work on high-impact applications, collaborate with business and technical teams, and own the testing process end to end. You’ll gain exposure to enterprise systems, modern QA tools, and multiple development methodologies while contributing to projects with real-world impact.

Contract Duration: 12 Months and up for extension

Required Skills & Experience

• 5+ years of QA testing experience
• Agile, Iterative, and Waterfall methodologies
• Windows, web-based, and Salesforce application testing
• Azure DevOps and defect management tools
• Strong communication skills

Desired Skills & Experience

• ServiceNow experience
• Basic SQL and database knowledge
• Automated testing tools (Selenium, Cucumber, Playwright)
• QA or Salesforce certification

What You Will Be Doing

Tech Breakdown

• 50% Application Testing
• 30% Salesforce & Integrations
• 20% QA Tools & Reporting

Daily Responsibilities

• 70% Hands-On Testing
• 30% Collaboration & Documentation